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Excuseme If I don't explain so clair, because I don't speak english well, but let me try that I did to solve this problem. First I installed a Virtual Machine(VMware Workstation 6.5.1) in miy Pc(64 bits) . Second, I installed a Windows Vista home basic(32 bits) or Windows XP Sp2 (32bits) on it., depending of what Operative sistem do you have in your real machine. And finally I could installed the Videocam suit in the Virtual Machine and everything was ok. I could transfer all my videos of the camera to the pc very easy The only inconvenient is that you need to transfer the videos downloaded of the virtual machine to the real machine with a flash memory or similar something.
I have the same problem. What I will do is download the camera to a DVD recorder using the A/V cord which came from the camers. I purchased AVS4U program for $59 lifetime option with free frequent updates. I can down load the DVD to the computer and I can format them in about all possible formats eg WAV, MPEG 2 etc. I can edit the songs, etc to how I want them. I do this with live performances of our band "Charlie Horse Band" and I can record the whole set (up to an hour) and I can manipulate the final product with the editing functions of the many AVS4U products that come at the one price.
Hope this helps!