Question about Panasonic Microwave Ovens

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Wont Start, Showed a code 98 I believe

It won't work unless it is unplugged for a while, then it refers to a code and the manual which i never had. What would the manual tell me to do? or what should be done?

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  • 8,820 Answers

H95, H97, H98 or H99 mean that there's a problem with your inverter, magnetron, or digital programming circuit.

Wont Start, Showed a code 98 I believe - fb0657e.jpg
Due to the lethal voltages used and produced in inverters, I do not recommend that an inexperienced person work on these.

You can find an authorized Panasonic servicer here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 21, 2008

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My Panosonic dimension 4 microwave has started but a "refer to user instructions before use" message up. It still works fine but do you know why it's doing this??


It should only do this after it has lost power and then regained power. Are you unplugging the device in between uses or using a surge protector/power strip switch to turn off the power between uses?
It is just a reminder to new users that they should refer to the manual. It is not reporting that there is anything amiss with the device.
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I can't tell without more exploration what may be the cause, but 1st let's start fresh. Reset the MW by unplugging and replugging the unit. Then set up the clock, etc by following the manual. For reference, go to http://www.emersonradio.com/resources/owner_manuals/manual_1313021007.pdf for instructions. There are many interlock micro-switches that must all work when the door is closed. Take one step at a time, then come back.

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Inside the door latch, is a safety feature, that prevents the microwave from operating unless the door is closed. This feature can easily become faulty, or even come with the fault already causing the microwave to constantly operate whenever the door is closed.

Microwaves can be very dangerous in regard to holding HEAPS of voltage within the unit. I recommend getting yourself a new microwave, as attempting repairs on any of the modern units can, more often than not, be far more costly then the price of a new one.

Hope this helps.

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Otherwise, refer to your owner's manual.

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If you have warranty use it asp, from the description the problem is in the keypad "membrane shorting" or the microprocessor control board is becoming intermittent, it will get to the point and stop functioning.

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Panasonic microwave S333 just stopped suddenly. I see on the internet that this has happened to others after about 2 yrs use. Any solution suggestion is appreciated.


Did it show an error code in the display?
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GE Microwave JES1334WD Code -P3-


Are you sure it's not F3? That would be a shorted keypad ("membrane panel").

That's usually not too big a job for a DIYer, but if you'd like, we can do that for $39.95 plus parts.

If you or someone you know decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

One good test is (with power unplugged) to unplug the keypad, then plug the oven back in and see if the error code shows up.

You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There should also be a very helpful "mini-manual" hidden inside the unit behind the control panel. It's very helpful when troubleshooting.

We're happy to help and we appreciate your thoughtful rating of our answer.

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