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I have a stand alone Acard duplicator 3x I get the message.."Source drive not ready" what cdan i do...I cannot find a model number only a barcode with a number underneath?? HELP John

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  • glenmia
    glenmia Dec 21, 2008

    I have tried putting a dvd cleaner in the main drive but to no avail
    it still comes up source drive not ready

  • glenmia
    glenmia Dec 21, 2008

    No it doesnt have a hard drive and on menu 8 it says dvd-r which i am using?? is there a button to push that resets it?? John

  • glenmia
    glenmia Dec 21, 2008

    Please help if you can john

  • glenmia
    glenmia Dec 21, 2008

    I think you are right..I will have the Source driver changed...many thanks all of you here,,Its nice to know you are not alone...merry xmas john

  • glenmia
    glenmia Dec 21, 2008

    I think you are right..I will have the Source driver changed...many thanks all of you here,,Its nice to know you are not alone...merry xmas john

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Glad to be of assistance and appreciate the rating.

Posted on Dec 21, 2008

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  • Master
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Hi and welcome to FixYa,

Initially, the error message indicates that the CD/DVD ROM that holds the original disc which is "the source" could not read said disc inserted into it. While it is possible to resolve the issue as ginko has posted with a lens cleaner, I more inclined to think that it is time to replace the reader/source CD/DVD ROM, the unit itself. This is based on the very purpose of the machine, that is a duplicator and therefore the reader/source CD/DVD ROM is mission critical. Its failure is multiplied into 3 when the duplication process stops due to "Source drive not ready" error as well as waste resources in terms of blank discs spoilage and manhours.

Good luck and Thank you for using FixYa. Happy Holidays.

Posted on Dec 21, 2008

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  • Master
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If the laser is goosed on the Reader/ROM it wont detect a disc and return this error and eject the source device.

Im guessing its a 1-1 with no Hard Drive installed? If you go to menu (from memory)8 Select Source, is it set as the DVD-ROM?

You should be able to tell what drive it thinks the source is as it will eject it

Posted on Dec 21, 2008

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If you get "Source drive not ready", check the disk on the source drive, if the source drive is not reading at all, try cleaning the laser disk with a cleaner disk kit.

Posted on Dec 21, 2008

  • Ginko
    Ginko Dec 21, 2008

    What I mean is that the source disk it is not being read, in this case the first thing to try is using a DVD Lens Cleaner like this.


    Check also the software settings, and ensure the source is set to the proper DVD unit, and not an external one.


  • Ginko
    Ginko Dec 21, 2008

    I told you two things, first was to verify the source settings on your software. Do this first.

    thanks


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