Question about Canon PIXMA iP4200 InkJet Photo Printer
I had my ink tanks re-filled last November and it had been working fine, now all of a sudden it says error 1414 replace the ink tanks on the ink lamps which are off.
I've gotten in touch with Canon and have something a little different to try. At the very least the error should change. (Sorry, gallows humor). Please read this entire response before taking action.
After the upcoming test procedure, I have included a link and procedure to contact Canon tech support. The assure me they will replace any faulty tanks.
The purpose of this exercise is either rule out ink tanks that are behaving or isolate the one(s) responsible for the 1414. You should write down the results of this test. Please perform the following:
1. Open the printer and remove all ink tanks.
2. Insert a single ink tank in the printer then close the cover.
3. Confirm whether the printer recognizes the installed tank properly. If it does, it will indicate it does not detect the other ink tanks, as they are not currently installed in the printer.
4. Repeat steps 1-3 with another ink tank.
5. If the printer at any time indicates two of the same ink tanks are installed, the cause will be the last tank installed. For example, if you inserted an ink tank earlier, and you later inserted another ink tank, and it said two of the same inks were installed, the cause of the issue is the last ink tank.
Click here for the Canon PIXMA iP4200 support page
Then click on e-mail support.
Fill out the form.
Under description, supply the following info:
Error 1414 Ink tank problem on my Canon PIXMA iP4200
The error won't go away.
I have replaced the <color in question> tank, reseated it, yet the error remains.
You will also need to list what inks are being used in the printer. State the type of ink that is being used and the order that the tanks are installed in the print head.
Provide the exact part number (such as BCI-6C, BCI3eBk, etc.) if possible.
The Canon support rep assured me they will be glad to replace the malfunctioning tank(s) for you at no cost. Please
respond with the results, and specify the ink tank(s) that were not recognized correctly.
They responded quickly, professionally and apologetically. They want to help get this resolved for you.
I hope this helps end the frustration you must be feeling. If you need additional help or clarification, click the ASK button.
If you could take a moment and rate this response, I would appreciate it.
Posted on Jul 31, 2008
I have had the same problem with my PIXMA 5200R printer. The same error. I tried the test at the top of the topic but without result. The only result I had when I put the Magenta in was an error 1684, Magenta could not be recognized something.
I called with Canon who told me to pull out the power plug for half an hour, but that didn't help either.
What I did was to click out and in the magenta cartridge for like 30 times because my thought was that there was something wrong with the connections. (oxidised or something) And...tadaaa, it helped and the prints came out well. I hope you can solve the weird problem with this fix too.
Posted on Aug 20, 2008
Dear chalky69 , could you please tell me more detail,then we can discussion,was the ink lamps lit ?if lit ,how many times ?
Posted on Jul 03, 2007
Cannon PX700 -- INK TANKS ARE NOT EMPTY -- STILL HALF FULL. ANY IDEAS AT TO THE PROBLEM
Posted on Mar 22, 2011
I have the solution people!!
The same happened to me and i went to a cartridge shop...
On the bpottom of each little cartridge is a metal chip, this is so Canon can make money. The chip is detected by the printer, and the printer will only work if it detects the chip.
This stops you buying ink cartridges from the wrong place.
Anyway, if the chip is broken, the printer won't work
So you need to get that sorted out :)
Hope i helped
Posted on Sep 06, 2008
Tips for a great answer:
Dec 05, 2009 | Canon PIXMA MP530 All-In-One InkJet...
Oct 07, 2009 | Canon PIXMA MP160 All-In-One InkJet...
Aug 24, 2009 | Canon MultiPASS F50 All-In-One InkJet...
Jun 24, 2009 | Printers & Copiers
Jun 30, 2008 | Canon PIXMA iP4200 InkJet Photo Printer
May 31, 2008 | Canon MX700 Office All-In-One InkJet...
Nov 21, 2007 | Canon Pixma MP800 All-In-One InkJet...
Oct 24, 2007 | Canon PIXMA IP5200 InkJet Photo Printer
1,475 people viewed this question
Usually answered in minutes!