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I have a new hard drive which the computer does not regocnize.

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  • benofreke Dec 22, 2008

    Yeah, ive done all i can think of with the jumpers on master, slave, well ive done pretty much everything but it still does not regocnize it. I tried to load windows on and it said there was no hard drive. I no its connected beacuse it spins and i have made sure all the pins are intact. It was also working on another computer, so i no the hard drive is not broken, but thanks very much for you help, it is greatly appreiciated

  • benofreke Jan 01, 2009

    Yeah, thanks very much Bat! My bios is phoenix and the version is 20/02/00. Does this have large harddrive support? I was wondering where i could find an update, i have been on bios update agent, and it wanted me to pay $30 for it. I only need one thing, im only going to use it once, and its only a years subcription, so in my case its a bit of a rip of! so can my version support a 80gb hard drive and if not, where do i get the update?

    Thanks Very Much



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If this drive is good as you say and works in another computer, then the issue lies with your motherboard BIOS. You don't make mention of the make and model of the computer, nor the age. Your problem typically arises when the system BIOS version is too old to recognize the drive because the drive is larger than the BIOS was programmed to handle. You may be able to update the BIOS to accommodate the drive if you can identify the make and model of the computer or the motherboard or BIOS vendor. Check the vendors website for the appropriate file.

If you find my suggestions to be helpful, please share with us some details so that others may benefit from knowing the whole story. Thank you!

Posted on Dec 30, 2008

  • Bruce Volkers
    Bruce Volkers Jan 01, 2009

    I share your conservatism, I wouldn't spend the thirty bucks either. And if you spent the thirty bucks, there's still the possibility the update might not fix the problem! If the computer is a major brand like Dell, HP, Gateway etc, you should be able to find updated BIOS on the manufacturer's website for free. If not a major brand but instead something from a small computer store, like a mom-n-pop operation, you might still find a free update if you can identify the motherboard. In which case you may have to open the computer and look at the motherboard for identifying marks, often a model number inked on the board between the PCI slots. You might have some luck identifying the board by it's BIOS serial number, usually an alpha-numeric series at the lower left on the post screen. If there is an update available, the motherboard vendor should offer it. Hope this helps.


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There's a label of your jumper setting for your hard drive located at the top of your hard disk. If you have two hard drives, You must place the jumper of your hard drive as master and the other hard drive as slave. If you only have one hard disk drive, set the jumper as master and your cd drive as slave.

Posted on Dec 21, 2008

  • Jarish Castañeda
    Jarish Castañeda Dec 26, 2008

    Go to Control Panel, Performance and Maintenance, Administrative Tools, Computer Management.
    Under Computer Management, expand Disk Management. On the result panel, Right click the Volume(X:) and click Make Partition as Active or click Reformat.

    Best Regards



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