Question about SanDisk Sansa E280 MP3 Player

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Sansa e280 when u turn it on it will go to a all black screen or a screen with verticle lines, also wont charge or come on with usb plugged in to it so please help! this is a brand new player with no music on it

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Sounds like the LCD is bad - take it back to store or call Sandisk.
Here are last ditch efforts:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jan 18, 2009

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2 Answers

Battery wont recharge-


Below are some things to check for when charging your Sansa player:
USB Cable Make sure that the USB cable is properly plugged in and use the original cable that came with your player. Make sure the computer isn't entering hibernation or sleep mode while the device is connected. The computer must be ON in order to charge your player. USB Port 2.0 Make sure the player is connected to a USB 2.0 port (1.1 occasionally causes charging problems). USB Port location Try plugging into different USB ports (i.e. USB port in the back of the computer); occasionally the front USB ports have limited power to charge up the device. Battery Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery. Latest firmware Depending on what Sansa player you have, make sure it's up to date with the latest firmware. AC charger (optional) AC chargers (sold separately) have a 500-1000 milliamp max output, which provides much better charging ability than a USB port. These accessories are available on our online store.
To Remove the Battery... 1. Remove the back on the e200 by removing the 4 screws. 2. Lift off the back by using a finger nail or a small flat head screw driver. It will not take a lot of force to remove. NOTE: When replacing the e200 battery be sure that the contacts on the battery line up with the contacts on the player. 3. The battery has three gold contacts on one end of the battery, which is near the words SanDisk Sansa. Be sure these contacts match up with the three gold contacts on the back of the player. 4. Lightly push the lined up battery up against the contacts of the player until the bottom end of the battery can be pushed into place. 5. Replace the lid to the back of the player and then plug the player into the computer using the Sansa cable. 6. Once the player has connected to the computer and is ready to be used or says "Connected", unplug the device.
NOTE: If the device goes directly to a black screen after unplugging it, then the battery has been replaced incorrectly. Take the back off the player once again and flip the battery around and the e200 device should work properly.

May 31, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

SanDisk Sansa e260 (4 GB) MP3 Player MP3 and Digital Media i have a e260 sansa mp3. when i plug it into my Answer i have a e260 sansa mp3. when i plug it into my computer it wont charge what should i do


There is a trick to charging the battery in these small mp3 players. It wont charge if it is turned on, and it won't charges if it's turned off. Here what to do...
1. plug the payer into your USB port. or wall charger
2. switch thje palyer on using the mechanical switch (on the side)
3. turn it off by either holding down the play button, or selecting "System" from the menu
4. The screen will go black and the battery will begin charging.

Jan 30, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

Usb not recognizedon sansa e280


Your problem is not uncommon with many mp3 players, i am assuming your using Vista?
here is a link to Sansa that helps with this problem.
But before that I would try plugging your USB cord into a port on the back of the computer and preferably a usb 2.0 port.
If this doesn't get you connected right try this page for a solution.
http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=42&p_created=1221328944&p_sid=yjPRdhzj&p_brand=sansa&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD0yMzAsMjMwJnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0xLjQmcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MQ**&p_li=&p_topview=1


Good Luck and if you need more help let me know

Jun 01, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Mp3 turns off/on wont charge


one of my friends had the same problem

try this...

1 put on hold and hold record button while u turn on (your sansa is now in recovery mode)
2 connect your sansa to your comp via usb cable a box should show up saying the firmware version
3 close the window and disconnect your sansa (it will restart)



I hope my post was helpful let me know!!!!

Mar 10, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Well my Sansa e280 wont come on. But when i plug it up to the....


Change the USB mode from MTP to MSC and see if that helps.
Also, make sure the hold/lock is not engaged.

Jan 06, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa problems!!!


i recommend that you open it up and see if any connections are loose

May 07, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e280 not responding


I would suggest holding the 'power' button down for a good 15-20 seconds.

Apr 08, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

E280 not charging


You might have to get a new charger--But be careful. If the charger isn't made especially for the Sansa e280 there's the possibility of it messing up the mp3 player itself.

It could also be your computer's USB port. Try using a friend's computer or a different USB port perhaps and see if it works then.

Apr 07, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e280


Cannot correct - sorry

Nov 06, 2007 | SanDisk Sansa E280 MP3 Player

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