Alcohol works to a great degree to clean some surfaces. I have used lighter fluid to dissolve glue or adhesive residue that may exist. The alcohol will not work on a poorly cleaned surface. And lighter fluid does not seem to harm plastics. Use sparingly and clean in two or three apps.
Your solution seems to be that you are trying to attach the GPS suction cup to the dash without the plastic disc that comes with the unit. Glue the disc onto as flat a part of the dash as possible, Prefferably on the top of the dash. Then attach the Tom Tom with the cup onto the disc. A slight downward pressure while turning the locking handle is all that is necessary. I had a momentary adjustment time to learn how to lock mine. Love the TomTom GPS compared to the Navigon I returned to get an
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Not sure which model year you have but check for a small reset button on bottom press and hold it with a paper clip or similar. Also try holding the power button for a minute to see if it reboots, try removing the memory card first. If it starts don't insert the memory card until the unit is off. If that still does not work click on the link below which will explain the reset in detail. Thanks for using FixYa
Well a new mount suction cup will need to be purchased. you can grab one at radioshack.com you alsmo might want to wet the plunger then try to stick it. Or clean of that dirty windshield and try again.
1. clean the windshield and apply a little water to the back of it.
2. Buy a new suction cup.
thats all I hope you to stop by and rate it thanks.
The disc in the package with TomTom is for mounting the unit on any flat surface on the dashboard instead of the windscreen glass. Stick the disc anywhere you choose on the dash and then use the normal suction (windscreen) mount on it.
There must be someone in the world that has found a use for this, but I don't know anyone that has.
Remember that any GPS system works better if it has clear "view" of the sats ! Why anyone would ever need to put the unit deeper inside the vehicle ( and therefore reduce the signal and also have it out of their line of sight ) is a mystery to me.
The disc seems to be a useless bit of extra kit.
In the box you have a 'desktop' mount. Looks like the windscreen mount without the ******. Also you will have got a mains power lead. Plug the lead into the 'desktop mount' (Left hand side) of the stick up bit. Plug in and put your 910 onto the mount. It will 'Click' into place The green light will shine to show it's charging.
To release the unit from the mount PRESS in the button in the middle of the screen top rim and lift off.
Remember to turn of the power at the socket to stop wasting electricity
The usb part of the desktop mount goes into your pc so you can connect to TomTom home or just plain old 'back it up' It is ok to have power switched on or off when connect to the pc, there is no need to unplug the jackplug.
The soft vinyl suction cup has two ears. Behind the ears are two depressions in the mount ring. The vinyl shapes itself into the depressions and forms two tiny gaps when you try to stick it to the windshield.
Place a pencil or other small round object between the ring and the soft vinyl part. Bend the vinyl outward. You may not be able to see the difference, but it should now stick
I was perplexed by the lack of instruction as well. However, I took the unit to my car and realized that the black disk is not needed for mounting the unit to the windshield. If you look carefully at the bumpy plastic ring just above the suction area, there are two little pictures on the back of a lock; one open and one closed. With the ring in the open position, push it against the windshield and turn it to the closed position. It then sticks to the glass very well. I now just snap the unit in and out of the mounting ring that I leave stuck to the glass. I hope this helps. I assume that the presence of the black disk is to bring people closer together with digital communication.