Question about SanDisk Sansa e250 MP3 Player

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SansaE250 Startup and intial setup problems

New to the MP3 Player- Just got the Sansa E250, signed up for the rhapsody to go membership It will not let me transfer songs without paying for them. The E250 Device icon will only show up (in microsoft windows and rhapsody device section) in one usb mode (not the one it tells you to be in, in the help section) Purchased a song and showed up on player, but when I tried to play it told me "not synchronized. Basically, this is 4 days out of box and I cant get anything to work. Also, when in windows and open icon up, only shows empty folders and one song I purhcased. Would you please help me set-up my player!! Thanks in advance

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  • Shawn Beatty Apr 05, 2007

    So here are my main problems...

    1. Computer and Rhapsody will only recognize my player in MSC mode as a removable device.
    2. When transf. a subscription song, I get an unsupported device error
    3. I can not authorize my E250
    4. I purchased a song to see if it would transfer. It did but wont play. I get a "synchronize" error.

    So far I have formatted my sansa (its blank now), I have tried to update the firmware (I have .01.02.15A), I can download the update, but when I plug in my sansa it doesnt update...this might have to do with #1?

    I have cleared all cache files...

    If anybody can help with 1 or all I would greatly appreciate it. I have researched this thing to death and cant find anything that would work.

  • Anonymous Mar 13, 2008

    Same problem. The device certificate is needed

  • Anonymous Jun 20, 2008

    I purchased some sings from Rhapsody, but when I try to add them to my player, an error symbol comes up. The symbol says a problem has occurred obtaining the device's certificate. Please help..................

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I've just got a new sansae250, i can't see video media,because i can't converse it.i don't know why?i install softwares,but it appear a report that it;s not finished, now,my computer use window media 9,may i use win nap to use for it?
please help me,

Posted on May 14, 2008

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Which format of video songs can this device accept?

Posted on Mar 16, 2008

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Download the latest firmware from 7/?/2002
I had this problem too and tried all kinds suggested solutions. The main problem was that no computer would recognize the e250 in MTP mode--which is what you need to transfer songs with DRMs from Rhapsody or similar services. The latest firmware fixed the problem.
I gave up on the whole thing about about a year ago. What a waste of precious time that could have been spent in nerdy musical bliss.

Posted on Nov 06, 2007

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hey smart ones(sarcasm) why dont u just buy the Sansa e250v2

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hmm.. are you sure you didn´t changed any in the name ..?
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pull the menu button 15s or more... if u dont get it to quit well... u got to take battery out

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