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Lexmark X5320 won't print acts like it's printing but paper is blamk, also tells me right ink is wrong( it is not)

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Hello there,

The most common cause for printing blank pages is (1) Failure to remove the protective tape from the bottom of the cartridge. Even if you have removed the tape, there might be some residual tape left at the bottom of the cartridge. I would suggest you check out for this yellow or/and transparent blue tape at the bottom.Please remove it, if present. (2) If there is no tape left behind, then the next option is to clean the cartridge nozzles. I would suggest you go to Lexmark control program or Lexmark Solution Center and run the clean nozzle test. You should see solid dark lines on the print out. Repeat the process 2-3 times till you get a good output. (3) If all the above steps fails, don't worry.. we have one last thing to try... Remove the carts from the printer.. take a warm damp paper towel Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are touching the towel, and hold the cartridge in this position for about 15 seconds. The nozzles are where the ink comes out of the cartridge. Repeat this process atleast two times and then put the carts back to the printer after 1 min (we need to allow the cart contacts to dry). Now you can install the cart to the printer and try printing. If you still have a problem with the cart, then I would suggest you try another cart as there should be something wrong with the cart that you have right now.

Merry Christmas!

Posted on Dec 21, 2008


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