Question about HP Photosmart C6180 All-In-One InkJet Printer

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HP 7280 fax interrupts phone calls

I have an HP 7280 multi-function device. It works fine - except for one showstopper, which is that on some phone conversations, it's fax device kicks in and we have to terminate the phone call as we can't hear the other end over all the fax beeps.

There is an answering machine connected to a phone jack upstairs, and the HP 7280 is connected to anbother phone outlet on the same line downstairs. I have set the answering machnie to answer after 4 rings and the HP 7280 fax to answer after 6.

How can I stop the fax machine kicking in?

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  • rollocks320 Dec 21, 2008

    Thanks, but that's not a long term fix for me. We have to be able to receive voicemails and faxes when we're not in. Unfortunately, people don't always fax when we at home!

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Set the fax to MANUAL MODE, you will then have tp press START to receive a fax.

Posted on Dec 21, 2008

  • Leroy Elliott
    Leroy Elliott Dec 21, 2008

    The long term fix is to get a dedicated phone line for your fax machine.

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1 Answer

How to receive fax


Instructions Things You'll Need:
  • Phone line
  • Multi-function printer
  1. Step 1 Connect the multi-function printer to a phone line. Most printers with fax capability have more than one phone jack, so make sure you are plugged into the right one.
  2. Step 2 Turn the printer on and access the start-up menu. Pick an answering mode based on your expected usage of the fax capabilities of your machine (see the next steps for more information about this).
  3. Step 3 Put the printer in manual mode if you expect little fax traffic. The manual mode usually requires you to pick up every call that comes to the machine. If you hear the signal for a fax, you push the start button and hang up.
  4. Step 4 Choose the automatic mode if you expect a lot of faxes or have a dedicated fax line. In automatic mode, the printer listens to incoming calls and determines whether they are faxes or voice calls. Voice calls get sent on to your phone, and faxes are picked up by the printer.
  5. Step 5 Select the number of rings you want your multi-function printer to give you before dropping a call. If you are using the manual mode you may want to go with four or more rings. Two rings should be sufficient in the automatic mode.
  6. Step 6 Load paper into the paper tray. Check on the paper level frequently if you receive a lot of faxes.
  7. Step 7 Set the desired print quality, and you are ready to receive faxes.

You should be all set now to receive faxes.

Aug 06, 2010 | HP Officejet 4355 All-In-One InkJet...

2 Answers

HP 7280 can't find the fax log


On the printer itself hit the setup button (the one with the little wrench)
Then go to print reports and press ok
Then to fax log and press ok.

Jan 15, 2010 | HP Photosmart C6180 All-In-One InkJet...

4 Answers

Error code 345


The remote machine has failed to respond to a fax command from the local machine due to the connection being interrupted.

Number of possible causes, check the phone line, try a different fax number for a start. Is there other fax machines in the office on the same line

Sep 09, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Fax noise from all in one interrupts phone calls


Setup all in one fax setting to more than one ring.

Apr 01, 2009 | Office Equipment & Supplies

1 Answer

Fax answers on phone calls.


Hello There. Most household all in one units cannot operate on the ring characteristcs that you are describing.

They simply operate on the number of rings before automatic pickup to the fax machine. Therefore, you will need to just change the number of rings before the fax machine picks up. In this case however, you will not be able to use voicemail, since one or the other will will pickup.

http://h10032.www1.hp.com/ctg/Manual/c01102249.pdf
Page 63 and 64 (in PDF) or page 62 and 63 (hardcopy manual) explain the process.

Ignore the information about setting higher then voicemail. That information is typically only valid if you have the old voicemail devices in your home. Most people now adays get a voicemail service added to your telephone service, in which case you cannot control the voicemail as easily.

So again, in other words you will be sacrificing your voicemail for your fax machine. Only other way around it is to get a dedicated fax line to seperate the two numbers.

Feb 26, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP Photosmart 7280 fax


plug the phone line into a telephone handset and then try calling someone long distance....this will help you to isolate if its an issue with the printer or your phone line....i think you can contact your telephone service povider for the same they will help you out in an efficient manner

Feb 02, 2009 | HP Photosmart C7280 Printer

1 Answer

FAX errors 345 346 and 350


HP.com has a web page for your product with all of the fax error codes listed and how to interpret them:

Fax Error Codes

Once the page opens, you'll have to scroll down until you find your error codes in the list. The codes in that section of the page don't seem to line up well. All of the codes have to do with the quality of service on the phone line. If the people you're faxing to are receiving all of their faxes except from you, I'd suspect your phone line may have a problem. Here's what I got from the list:

The remote machine has failed to respond to a fax command from the local machine due to the connection being interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power related problems.
OR
The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
OR
The remote user has pressed the Stop key while the reception was in progress.
OR
Under rare conditions incompatibility between the two machines may cause the remote machine to simply abandon the call.

Check with your phone company to see if their are any problems on your line. It looks like anything that even momentarily interrupts your phone connection will cause these errors. Good luck.

Nov 04, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Fax interrupts phone call


1. Make sure your [RINGS TO ANSWER] settings are more than the same settings for your answering machine.
2. If someone tries to make a copy while the phone line is in use, they need to press number 1, as if telling the unit that they want one copy. If not, the unit will think you are trying to receive a fax and will interrupt the communication.

Be blessed.

Sep 04, 2008 | Samsung CLX 3160fn All-In-One Printer

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