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My acer web cam stopped working for no reason

It works on skype and msn but if I try to use it for computer still shots it comes up with a page that says the web cam is not working and gives me an ACER site to go to. Once I go there it acts as if it loads and then that is it. No wizard to set it up again, just a useless file that looks like it is there and the cam still leaves me with the message that it is not working. What do I do please?

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  • 60 Answers

Perhaps try reinstalling and updating

Posted on Dec 21, 2008

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1 Answer

My web cam seems stop working after computer shot down while I was on Skype


try updating your cam driver or try uninstalling and then rebooting your system and reinstalling driver

hope this will work
thnx

Jan 05, 2011 | Acer Aspire 4530-5889 Notebook PC

1 Answer

How do i get access to the webcam


if the web cam is bult into the laptop/pc it will have a program to use it, or it will start atomaticly on a program like skype or msn. If it is a web cam you plug in via usb port it will start up when you press video call on msn skype or eney program that uses web cames

Mar 14, 2010 | Acer Computers & Internet

1 Answer

Hi ihave an acer aspire 5600 .My webcam works with other aplications but not on skype and msn.Could you please help me?


Before you can use your webcam in any chat program you have to configure it to that program

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

working OK ?

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

WINDOWS LIVE MESSENGER ( MSN)
Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to WLM (MSN)

CONFIGURE SOFTWARE to MSN
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Open MSN
Click 'Open Menu'
From 'Tools; navigate to, and click, 'Audio and Video setup'
Set your speakers
Click 'Test' - if OK, move on.
Set your mic as default
Use the slider to set volume and test.
Click 'Next'
This takes you to the video setup
Your webcam should be broadcasting - (if not - make sure the webcam is set as default - restart MSN)
Use 'Webcam Settings'to fine tune the picture.
Click 'Finish'



Feb 09, 2010 | Logitech Quickcam Chat Webcam

1 Answer

Not working


when you use cam in skype that time confirm your self that your not log in yahoomessenger, msn or other video chat. Becose if your cam working in any other messenger or site that time you can access your cam in skype. On that moment Skype cam window show you grey color. And another reason is Skype looking for little bit good speed net connection. If your net little bit slow then also you find your cam window is Grey. Just follow the way, hope you het success.

Jan 29, 2010 | Acer Aspire 5100 Notebook

1 Answer

Web cam dosen't work on msn


reinstall the drivers that came with the cam, if the problem still exists check your msn and windows live settings, this should fix the problem

please rate my solution

May 31, 2009 | Acer Aspire One PC Notebook

2 Answers

Dell webcam manager working with msn messenger?


if you have the webcam center opened along with with msn then it wont work on either one of them.
you can try these steps tp check if it works for you or not.

1)look for the web cam center system tray icon and right click on it if its there and select exit

and as u said u cant see you self in web cam console --- in webcam console you can only see your self under the doodling tab and only of your webcam is working at that i.e

either you have the webcam center opened or any other messenger or software which turns on your cam then only ull be able to view your cam in webcam console alongside.



Apr 28, 2009 | Dell XPS M1530 Laptop

2 Answers

My web cam is not working on line


Normal 0 Web Camera’s have to be setup on the program they areto be used with. Just installing thecamera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order forthe Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see andtalk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger setit up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly soyou can chat and see family or friends you are connected to.
Hope this helps. Bud

Dec 24, 2008 | Genius VideoCAM Eye Web Camera

3 Answers

Web cam


hello,
i have solution for this question but only for msn.........i dont use skype messenger.........so first u install software of logitech properly in u r comp then open windows live messenger........click the tools>audio and video setup..then press next n then select ur cam logitech quick cam pro 9000.....n then u see ur pic on that box..then finish it.......now try use it it will work......

Feb 17, 2008 | Computers & Internet

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