Question about American Standard Cadet 3 Right Height Elongated Toilet by - ADA Compliant

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American Standard Elongated toilet bowl water level slowly drops

I had 3 Cadet toilets installed in our new home .
One of them has a problem with the water level dropping in the bowl over about a 5 minute period. If you push the handle to flush it does not do so completely. If I hold the handle down it will flush completely. and then the toilet bowl fills to the normal level only to drop to a minimum level again.
If you flush the toilet right after the bowl fills , it does so normally , but if you wait and let the water level drop it won't flush correctly.
The water level in the tank appears to behave normally and there seems to be no leak there . IS there some way to fix this , or do I have a defective toilet ?
Thanks

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  • 5 more comments 
  • snicksb Dec 21, 2008

    Thanks for the advice Joe.
    I'll try to check the vent pipe first !



  • snicksb Jan 04, 2009

    On Tues Jan 6 I am going to change the Cadet toilet out.
    I will post here what happens. Ehanks again for the advice.


  • snicksb Jan 07, 2009

    SUCCESS !
    I bought a new toilet and switched out the problem Cadet with a new on.
    Now the bowl stays full and the toilet is working great !
    The vent seemed to be open. Several other fixtures used the same vent with no problem.
    Must have been a crack or small hole somewhere in the porcelain.
    Thanks for the help Joe !
    Have a great year.
    Mark


  • snicksb Jan 09, 2009

    Took the old toilet back today for credit.
    I am really vary happy with these CADETs. I have had several different brands and models in the past , but the flush on this model is the best I've ever had. (When working properly !)
    We have had some much more expensive fixtures also.
    I might upgrade the seats , but that's it.
    Thanks again for your advice Joe.


  • shogir2 Jan 12, 2009

    I installed 2 identical Cadets for a lady last summer. They are on the same vent stack, right thru the wall from each other. One of the toilets drains down in the bowl after a period of 5-8 hours. The other toilet works fine. I have never seen this before. Seems to me the only thing that can be wrong is a hole in the casting. Anybody have any ideas? I read the recent problem that sounds almost identical to this one.

  • Anonymous Mar 16, 2014

    toilet leaks water after flushing.
    imperial toilet

  • Anonymous Mar 17, 2014

    The water level in the bowl leaks out after flushing but there is no sign of leaking under the house.

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The tank holding the proper amount of water is a good sign. The inside of the stool is like the GOOSE NECK under you sink. It always holds water. This may sound like a bit of a hassle to do but if all 3 toilets are identical, here is what you can try if you are a bit handy. Go to the hardware store and purchase 4 toilet wax rings with a plastic flange and a few sets of toilet floor flange bolts(they are cheap and you can always return if not used, as It is better to have xtra parts on hand). Turn off the water supply to the "Mystery Toilet". Leave the tank and everything connected to the stool. Flush the toilet and remove all excess water from the tank and bowl. This can be done with a shop vac, sponge or towel. Disconnect the water supply to the tank. Remove the bolts holding the stool to the floor and carefully remove toilet. Scrap off all the old wax from the floor flange and bottom of stool. Now go and repeat this proceedure to one of the toilets that is working properly. In other words Switch the "Mystery Toilet" with a "Working Toilet" and see how they react. If the working toilet does it in the same bathroom and the "Mystery Toilet" does not do it in the other bathroom then you probably have a VENTING PROBLEM. If the "Mysery Toilet" Does it in the other bathroom then you most likely have a Defective Toilet. This Job is best done by 2 people, as it can sometimes be challenging to center the new wax ring on the toilet flange. Reconnect to the floor and reconnect water supply to the tanks. DO NOT OVERTIGHTEN BOLTS to the floor flange as you may crack the toilet. All drain lines must be vented properly for water to flow. If you are curious check out drain venting on the internet. Also, sometimes a vent can become obstructed with debris, ice, bird nest, etc.. I would 1st check the vent on the roof visually and then have someone flush and listen. If you believe the vent is clear....Then do the toilet switch and go from there.....Hope this helps and Happy Holidays....Joe

Posted on Dec 21, 2008

  • Joe Neff Jan 03, 2009

    Please give more info on your question.....Joe

  • Joe Neff Jan 08, 2009

    Glad I could help you Mark......I guess every once in awhile someone gets a LEMON and You Won the I Got a Lemon Lottery!!! But with your trouble shooting the Problem Step by Step, you Saved yourself some $ and got rid of a Headache.......Joe

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