The washer would not drain. Wife kept trying on/off/on/off etc. until it no longer made any noise at all.
I drained the unit, cleaned the water pump lint trap (disgusting! definitely the cause of the trouble), checked the water pump, reassembled, set upright, plugged in again (to a live socket). Not a single sound beep click or other sign of life is evident.
If the stopped drainage caused the system to shut down, how do I get it to reset? Is there an internal fuse or switch or something I should check?
Its possible tha tafter reassmebling the top/cabinet, you neglected to plug a plug back together, under the console area, sounds like this for if the machine has adequate power supply you should, at very least get water to come the machine check your connections under console area
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Hi you could have a clogged drain pump or obstruction in it. Remove the lower bottom cover. Have a container or towels to catch water. Removed the drain cover by turning counter clock wise. Sometimes you have to remove the pump to fully and clean. You also need to plug the washer into another outlet. If possible use an extension cord use the extension for test only.
DON’T OVERLOAD: Overloading not only is damaging to your clothes but also puts unnecessary stress on vital components. Compare overloading your washer to pulling a loaded trailer behind your family car all the time. Extra strain on the motor, transmission and suspension will most certainly shorten the life of your car. Oh, did I say your washer also has a motor, transmission and suspension?...How does overloading damage my clothes? Rubbing together of cottons causes linting. The more rubbing together the more linting and the shorter the life of the garment.
DRAIN HOSE HEIGHT: Be sure to follow manufactures directions regarding proper installation. Washers have small pumps, either self powered or driven by belt off main motor. Ideally, the drain hose should hook into a drain pipe directly behind the console of your washer. If your hose is too high the pump takes longer to evacuate the water from the tub putting stress on your washer and possibly reducing cleaning effectiveness. Too low a drain hose and your water could siphon out of the unit during the wash cycle. I have been on calls where the customer said there washer would wash, stop, fill, wash, stop, fill etc. Water was siphoning from the tub.
RUSTING: Clean surfaces frequently to avoid rusting, especially clean around the bleach dispenser as bleach is corrosive and will cause severe rusting if not kept clean and dry. If rusting has already appeared go to your hardware store and pick up a bottle of rust converter (not rust remover). Follow directions on bottle. This works very well on rust. It can also be painted over after 24 to 48 hours.
SOAP SCUM : To reduce the build up of scum fill your washer with warm water, add a pint of vinegar and let it run through a full cycle.Follow this procedure once a month.
BUY OEM PARTS: When replacing parts on your washer, be sure to buy genuine Whirlpool parts, Frigidaire parts, Kenmore parts, Maytag parts, or parts for whichever brand washer you have. This will guarantee you are using the most reliable replacement parts available.
Clogged drain hose - cause water to back up to the pump and shut down
Clogged drain tube - usually occurs when the drain hose is attached to a drain tube that empties out into the homes sewer system. Just like a clogged drain, water will back up all the way through the drain hose into the pump and shut down.
Clogged or bad drain pump - Many times, debris left in
pockets will work it's way into the drain pump. Over time, enough
debris (paper, coins etc) could lodge itself into the pump. When the
machine tries to empty or spin out, the pump becomes overwhelmed and
shuts down. Sometimes, you may even see a puddle of water appear under
the washer due to a clogged pump. This can also happen if the pump
itself is worn out and no longer working up to specifications.
Luckily, your drain pump is easily accessible. Placing a towel or blanket down, unplug the machine, disconnect the fill and drain hoses and gently turn the washer forward onto the towel or blanket. Only tools needed are a pair of pliers and a phillip head screwdriver. After removing the drain hose and the screw holding the pump in place, it should easily be removed so you can inspect for debris (a very common problem with F&P washers. Best of luck with your repair. Greg
Error code LD means long drain. This error appears when the washer takes more than 5 minutes to pump out the water till point where pressure switch resets. To resolve the issue you'll need to clean the drain hose, inspect if the drain hose is plugged. If the hose is fine, then remove the front kick panel and access the drain pump and filter, if you are unable to find the pump and filter remove the back panel as well and trace the drain hose to the bottom of the tub. There is a drain filter connected with the drain pump. It usually gets clogged, and needs to be cleaned every 6-8 months or so. The drain filter is a small white filter connected to drain pump with a hose. If it still doesn't work then you'll need to check the connections of the drain pump, check the electrical connections with a multimeter. Hope this helps... Please post back for more information.
Hi, You pump filter screen is clogged up of you may even actually have something stuck in the pump. Unplug machine, remove the bottom front panel 2-3 screws along the bottom. look for the filter/screen housing next to the pump. place a shallow pan under it. Be prepared for lots if water and debris. Unscrew it slowly to drain then screw it back in to shut off and dump pan repeat until no longer full of water. Remove and clean all debris out screen, housing and hose.
The washer sees the water in the tub and is trying to drain. The drain pump is either bad or there is something stuck in the pump. The pump is located on the back right side looking at the washer from the front. Unplug washer and empty water from tub. Take the back panel off, remove drain pump which more water will come out so have a wet vac ready. Check inside the pump for coins, lint, etc..., If you find something stopping the pump clean and reassemble and run the washer. The pump will have to be replaced if it does not now work. If there is nothing in the pump, replace the pump. Part number w10217134 retails for $95.20.
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Hello, The most common cause of the 'sud' alarm is too much detergent, or the detergent that is being used is creating too much suds. It works and alarms off of the motor current draw. The causes and cures listed below are pretty much in order of their commonality; try the first item before the second one, etc. If you can pin the fault on the detergent, try using the least amount of detergent that you can while still getting your clothes clean. With a HE washer, more isn't always better. Read on:
The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If “Sud” is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.
• If too much detergent was used, run the unit through a Rinse/ Spin cycle then a Normal cycle without adding any detergent. This should clear the unit of the excess detergent. • Check the drain hose and make sure it is not plugged or kinked • Check / Clean Drain Pump Filter of foreign objects • Check Drain Pump • Check Wire Harness connections to the Drain Pump, Pressure Switch, and Central Control Unit (CCU) • Check the Pressure Switch • Check CCU
Replace failed component.
Hope that this helps. Try the empty loads first to clear the detergent. This is the easiest fix. Best regards, --W/D--
If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here's the information you need to check the drain pump:
Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.
1. Unplug the washer while servicing inside the unit. 2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it. 3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has). 4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up. 5. Here's a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don't own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels. 6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there's nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working. 7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten. 8. Place the drain hose back in the standpipe (IMPORTANT - DO NOT FORGET!). 9. With the bottom panel still off, plug the washer back in and select the following on the operator console - DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). "C00" will show on the console display as the washer begins diagnostics mode. 10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle. 11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain. 12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.
NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.
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I've had this issue three times. On the first case, I found my external drain hose ( the hose from your washing machine to the drain in your wall) was clogged with a penny. The original external drain hose has a valve that keeps water from coming back into the washing machine. The penny had lodged in the vlave. On the second occassion, a piece of a hankerchief was caught in the drain pump. This pump has a "propeller" that pulls the water out of the washing machine and pushes it out to the external drain hose. I took it off the drain pump motor and tried to clean it. The original pump is solid and you can't take it apart to clean it. I did the best I could, then put it back on. It made a loud noise when draining. Whirlpool no longer sales just the drain pump, you have to buy a complete new pump and motor combo. It costs about $70 on e-bay (new). It is fairly easy to install (30 min). The good thing about the new pump is that you can take the cover of the pump off without taking the pump motor off. The third time I took the pumpef cover off and found a penny lodged in the pump. After taking it out, the machine ran well.
Note 1: A good way to drain your washing machine is to take a hose pipe and put it in the top of the machine and then use a manual air mattress pump (in reverse mode) on the opposite end of the hose that you put outside. After several pumps on the air mattress pump sucking the water through the hose, you will create a suction that will keep flowing until much of the water is out of your tub. Be ready with several containers to catch the rest of the water when you take the hoses off the pump.
Note 2: Check pockets well to keep things from getting into the drain system. Use a delicate wash bag (a mesh bag) to wash undergarmets, hose, hankerchiefs, and other thin items that might get sucked into the drain system.