Just connect the usb cable to both units (player & hard drive). If nothing opens up automatically for you, you can go to "My Computer" on your desktopand you will be able to see the the divice in there.
Just open it up and click on the item inside that box , then you can copy and past (or just drag and drop) it over into the box you opened up.
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Hook your USB cable into the device and into your computer. Your computer should acknowledge a new device. The easy way to move mp3 music is:
Click the START button on your desktop (bottom left)
Click COMPUTER or MY COMPUTER
Look for REMOVEABLE DISK and click it open
Look for a folder called MUSIC and click it open
Drag folders containing the music you want to listen to into the MUSIC folder.
SAFELY disconnect the device from computer.
I had the same problem to start with but it got resolved.Too bad I'm not familiar with this technology and I don't know the correct terms to use to describe what I did but I will try. I have windows vista and I used my (windows media player) to download songs from cd and I bought a few songs from Amazon.com (I don't know if it makes a difference).When I ran the cd that came with the ds4327 I selected auto instead of manual. I tried to change to manual later but had no luck.When I sync my ds 4327 I can see on the player screen ...and?? at the same time but I leave it plugged in till the windows media player says:you can unplug device now.I had trouble to start with and my computer asked do you want windows to fix for you and I clicked on yes.It was late at night and I don't remember all of it.I hope this might help.I would suggest not giving up.I'm a complete idiot when it comes to this stuff and I just kept messing around with it.It works great now!!
Thats probably the best idea to erase everything and start anew.
You can format the device in My Computer>Device Name (e250)>Right Click on it and select Format.
This will erase everything on your device.
If you are getting Bad Track from just a few songs, just delete them as they may be corrupt.
Also, you need to keep some free space on the device to create the database. Keep at least 6MB free for every GB.
Best of Luck.