Question about Sony Handycam DCR-HC32 Mini DV Digital Camcorder

1 Answer

Whiteout in viewfinder, LCD and playback when filming outdoors

Even on days that are not full of sun, the image in viewfinder, LCD, and the replayed video, is white. When sunny, it is almost a complete white out. Bought the camera used on Ebay (store model they said), they had a great replacement policy, but wife and I did not use outside until many, many months after purchasing. Therefore, I am stuck with this camera. This camera is otherwise perfect (except for that MAJOR issue), we like quality and features. In the three years since buying it we do not film outdoors, I have finally decided to research to see if others have had similar problem, and if so, what is the fix (bad CCD)? I know nothing about video cameras (or any cameras for that matter), but am very mechanical, and when I know what the defective issue is, I can usually fix by myself.

Posted by on

  • Anonymous Apr 07, 2009

    Thanks, Dumass, but the night shot is definitely off. Last week, the camera arrived back home after being sent to Sony's repair facility in Laredo, TX, as the CCD was part of a recall that they were running until March 31, 2009. My camera was there during that recall period. While the camera was there, they called me to explain that they determined the CCD was not the issue. They mentioned three electrical components that were bad, and quoted $170 repair to fix those three problems. That is much more than the camera is worth at this point, so I declined, and told them to return the camera to me. I asked them if they could include a description of the bad parts that they had diagnosed, and send that info back with the camera. They said they would be happy to do that. Camera arrived back to me, with no info about what the repairs are that it needs. I called them, they told me that the week before, they started a new policy whereby they don't give details like that unless the camera is fixed by them. I told them I was extremely upset at this. I plan to call Sony customer service this week, and explain how poorly I think my case was handled at their (outsourced) repair center. Any other info from other people who may have had the same problem (and solution?) with this "white-out" video condition only when filming outdoors, any info would be appreciated. Thanks!

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

You should check and see if your night shot is on. That would definitely make the screen go completely whit outside but work fine inside. Hope that helps.

Posted on Apr 07, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Sony Cybershot DSC V1 viewfinder screen very briefly shows the taken image and this then quickly fades to a foggy whiteout which sometimes shows the ghost of the image taken. The same image shows when...


It is possible that the image sensor which is the CCD- charge coupled device is faulty and will need a replacement. However it is important that the OE part is required and so is best to take consensus with Sony spares and service.

Mar 14, 2012 | Sony Cyber-Shot DSC-V1 Digital Camera

2 Answers

No pic framing on LCD display - playback is OK


ON digital slr cameras there is no pic framing on the LCD display.

Apr 25, 2008 | Pentax K100D Digital Camera

1 Answer

No picture on lcd & view finder


PLease see http://www.fixya.com/support/t131881-sony_cam_recorder_wont_record for more information on this i have had the same problem, faulty CCD image processor chip.

Apr 01, 2008 | Video Cameras

1 Answer

Samsung Digital camcoder VP-D305i : LCD image blurred


OK IF YOUR PRERECORDER VIDEO'S PLAYBACK CORRECTLY THIS IS THE CCD AND CANON WILL FIX FOR FREE. THANKS TO SONY

Feb 19, 2008 | Canon ZR85 Mini DV Digital Camcorder

1 Answer

Sony DVD92 LCD/Viewfinder doesn't display image


I had this problem and called Sony. Apparently there was a problem with handy cams and they paid to fix it.

Dec 17, 2007 | Video Cameras

4 Answers

NO PICTURE ON LCD SCREEN OR VIEWFINDER


model # is required for me to help you.

Sep 09, 2007 | Canon DC10 DVD Camcorder

1 Answer

Lcd screen does not display viewfinder image


That is normal. Didital SLRs are different in this respect from digital compacts .

Sep 02, 2007 | Canon EOS 400D / Rebel XTi Digital Camera...

2 Answers

LCD Monitor on ,and the Electronic Viewfinder turned off


If you turn on the back LCD, the electronic viewfinder will remain on while in a shooting mode. There is no setting on the camera to use only the back LCD monitor while shooting. If you playback images in the Play mode, only the LCD monitor will turn on. However, if you press the Monitor button while in the Play mode, than the back LCD monitor will turn off. The image will display only in the viewfinder LCD.

Sep 04, 2005 | Olympus Camedia C-730 Digital Camera

1 Answer

LCD monitor and electronic viewfinder


If you turn on the back LCD, the electronic viewfinder will remain on while in a shooting mode. There is no setting on the camera to use only the back LCD monitor while shooting. If you playback images in the Play mode, only the LCD monitor will turn on. However, if you press the Monitor button while in the Play mode, than the back LCD monitor will turn off. The image will display only in the viewfinder LCD.

Sep 04, 2005 | Olympus Camedia C-725 Digital Camera

1 Answer

LCD Monitor on and the electronic viewfinder


If you turn on the back LCD, the electronic viewfinder will remain on while in a shooting mode. There is no setting on the camera to use only the back LCD monitor while shooting. If you playback images in the Play mode, only the LCD monitor will turn on. However, if you press the Monitor button while in the Play mode, than the back LCD monitor will turn off. The image will display only in the viewfinder LCD.

Sep 04, 2005 | Olympus Camedia C-720 Ultra Zoom Digital...

Not finding what you are looking for?
Sony Handycam DCR-HC32 Mini DV Digital Camcorder Logo

98 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Cameras Experts

Larry Stiles
Larry Stiles

Level 2 Expert

286 Answers

kakima

Level 3 Expert

102366 Answers

Sheryl Bahr
Sheryl Bahr

Level 2 Expert

65 Answers

Are you a Sony Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...