Question about Creative Labs Zen Digital Media Player

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Creaive Zen does not start. Not recognised by PC.

Creative zen does not start up?
Until now it was working fine. But now it is not giving bue light....Can anyone solve this problem.

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  • yogi_jais Dec 26, 2008

    even after doing reset it doesnt get on,people in service centre said that there is problem in print circuit board & it will not get repair, please help?

  • didi_doo Dec 27, 2008

    I haven't used my zen in a couple of weeks, last time I had used it the battery was not dead. I went to turn it on, and it wouldn't. On the switch to turn the power on, the blue light didn't come on. I found it weird, so I went to charge it into my computer, the blue light came on, but nothing else. My Zen Media Explorer says it's not connected. I have tried resetting it, but nothing happened. Help?

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Have you reset it? small hole on side use a paper clip.. sorry if thats obvious.. some people don't know about it..

Posted on Dec 22, 2008

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Posted on Jan 02, 2017

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1 Answer

How do i get my computer to recognise my zen mozaic?


hello
You need to download and install creative labs software for your zen.To the pc you would like to use it on.

Here is a link to zen
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

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No player connected displays, but is connected


if windows doesnt recognise it, its pretty easy:

it happend to my gf. just go to the config screen in windows, system managment, computer managment and give your zen a new drive letter (like "X").

The problem we had was that windows gave the zen a letter that was already in use by some other drive.

after doing this, windows wil recognise it.


If it still doesnt work, just uninstall all creative zen stuff (drivers, programs, etc) and reinstall everything.


hope it helps a bit

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My PC can't seem to recognise my Creative Zen Vision M 30gb anymore. It has been working fine but today nothing doing. The display on the device says it is docking when I plug into PC but PC says it is not...


What you have to reset is the PC, not the Zen.

Try unplugging the PC AC cord for ten-fifteen minutes. This will drain power and get rid of electrostatic charges accumulating on USB connector contacts.

If that does not work, check USB status in device manager, and test the Zen with a different cable. Also test the unit on a different computer.

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Creative Zen mp3 player - computer won't recognise it


The ONLY AND I REPEAT ONLY way to solve zen and computer recognistion problem is to have THE ORIGINAL INSTALL DISK that came with player.
The only things that will work is
1. Download Utorrent 2. Go to google or yahoo and search Creative (you'r player type ie zen touch, zen mossiac, zen x, etc.etc.) install disk torrent. 3. Try to find the one that is closest to the name of your player (ie. zen touch, mossiac, x) and download the install disk. 4. After the download finishes you should be able to run setup like you have the disk.
I downloaded the install disk torrent and after i finished downloading I simply found the setup file clicked it and installed the neccessary files, and presto my computer recognised my zen touch.
#2 If you can't find a install disk for you perticular player, you should try to see if maybe a friend or someone youknow has a creative mp3 player and ask to borrow there install disk, who knows it just might work for you'r player. Best of luck and I hope this will solve you zen player/computer problem

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1 Answer

Pc not recognising creative zen micro


you had to install the creative-software BEFORE connect the zen for the first time.

1. disconnect zen.
2. install software (if you have already, go on)
3. uninstall the zen-driver
(winxp: Go to START->control panel->System
->Hardware->HardwareManager; uninstall zen with right mousclick->uninstall.
Not sure, if the naming is correct, cause i have no english winxp)
4. Connect Zen.

Hope that will help :)

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1 Answer

Creative zen


After three months of trying and trying in many computers, following many, many procedures found all over the Internet, my Creative Nomad has accepted the firmware and has borned again.
What I did?
1. Connected the Nomad on a computer with Windows XP and Windows Media Player 9, that never has been touched by a creaive device.
It recognizes the device but can´t find any update to the drivers,
2. Updated Windows Media Player 9 to Windows Media Player 10,
3. Restart the computer
4. Connect the Nomad and the computer recognizes the device and autamtically search and found updated MPT drivers.
5. Run the firmware update program "ZenXtraP4SAudible_PCFW_LB_2_10_03 (Creative Zen Xtra PlaysForSure Firmware 2.10.03)"
6. Finally the magic button always has been disabled was enabled so start reloading firmware.
And now the Nomad is working in windows vista.

The difference between the computer where the firmware works and the others is that this has never had media player 10 or 11 and never has installed creative drivers.
Hope this can be useful to smoeone, somewhere, sometime.....

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1 Answer

Not recognisin


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Creaive zen touch


http://www.anythingbutipod.com/forum/showthread.php?t=18859

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