Question about Sub-Zero 611 / O Bottom Freezer Refrigerator

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GEProfile bottom freezer fridge on top

Ice collects at the back of the freezer to the point where the door won't even shut. We take it apart, thaw it and mop it only to have the same problem is just a few days.

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  • irvkrupke Dec 21, 2008

    Where is the drain line outlet?

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You need to check to see if the drain outlet is plugged up after you thaw the unit.

Posted on Dec 21, 2008

  • Todd Born
    Todd Born Dec 21, 2008


    1. it should be at the back of the unit, look for a tube running from the freezer to the drain pan underneath the unit.

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Freezer is working,but fridge is warm. Fan in back of fridge will not shut off.


If your fridge is not designed with an automatic de-icing function, then there may be an ice dam blocking the cold air from moving from the freezer to the fridge. I had a fridge once that would get blocked with ice even if the rest of the freezer was ice-free.

Unplug your unit (often shutting off the breaker is easier than digging behind the fridge for the plug).

Pull everything out of the freezer and put it in a box. Cover the box completely with blankets to insulate it so your food doesn't thaw and spoil. Prop open the freezer door and let any ice accumulation melt.

Once everything has thawed out, wipe up the water and plug the unit back in. You should be able to tell after 10 minutes or so whether the fridge is getting cooler or not.

Mar 04, 2015 | Refrigerators

1 Answer

Model # MFF2557HES Top refrigator section stoped cooling freezer is working


You may have Ice buildup in the freezer. You freezer has a fan in the bak that sends the cool air to the fridge. Your fridge dial determines how muh cold air comes from the freezer. Try defrosting the freezer. You may have to pull the back panel off of the inside of the freezer to get the ice thawed. The ice build up is likely causing the air to not get to the fridge. Hope it works.

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1 Answer

Ice maker won't work


Your inlet tube that goes to the icemaker may be frozen. To Check: Shut off water supply to Fridge, disconnect the water line that goes to the icemaker at top back. Use a flexible item to insert in the water line connection. I used a zip tie. If the flexible item won't all the through to the ice maker, the line is frozen. Thaw out the tube from inside the freezer with a hair dryer. Re-connect everything, you now have ice . . . Solution #2: You may have to replace your "Water Inlet Valve" located at bottom right rear of Fridge. Easy to do, just follow the color codes, be sure and shut off the water.

Jun 06, 2010 | Maytag MFD2562KES Stainless Steel Side by...

1 Answer

Will not dispense ice or water, beeps when lever is pushed, no interior light in frig part. both frig and freezer work, freezer light works


Your inlet tube that goes to the icemaker may be frozen. To Check: Shut off water supply to Fridge, disconnect the water line that goes to the icemaker at top back. Use a flexible item to insert in the water line connection. I used a zip tie. If the flexible item won't all the through to the ice maker, the line is frozen. Thaw out the tube from inside the freezer with a hair dryer. Re-connect everything, you now have ice . . . Solution #2: You may have to replace your "Water Inlet Valve" located at bottom right rear of Fridge. Easy to do, just follow the color codes, be sure and shut off the water.

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1 Answer

Water drips down from Freezer. The water is coming


Since you said the water supply is shut off, the likely culprit is a clogged drain tube that connects the defrost tray to the water collection pan for evaporation at the bottom of the fridge.

The source of the clog is usually either mold growth or more likely, ice build up. Regardless of which, if you access the defrost heater in the freezer section, you can thaw ice that has collected in the tray and if needed, use a turkey baster to direct a hot stream of water at the point the hose attaches to the tray and treat the hose for mold, below.

Once cleared of ice, mix a small amount (5 or 6 oz) of water and 1/2 to 1 ounce of bleach and direct down the tube to kill any mold / growth. Be careful not to use to much or overflow, as clean up will be difficult due to the bleach mixture.

The next thing to do (if icing up) is to determine why. A careful check of the defrost circuit should be done. Otherwise, you'll be doing this over - and it may start to affect the temperatures in the frozen and fresh food sections of the fridge.

I hope this helps!

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2 Answers

Condensation collects under the crisper drawers and needs to be cleaned out every few days. What is causing this?


Without a model number I can not be as specific as I would like.
If this is a top freezer model your defrost drain hole is clogged with ice or trash.
Remove the rear panel inside the freezer to access the drain hole. You should see a slab of ice in the back portion of the freezer. This will have to be completely thawed out. A hair dryer will help in thawing. Turn the fridge off. Melt the ice. Pour a 1/4 cup of bleach into the drain hole. Re-assemble the freezer components and turn the fridge back on.
This process will take an hour or more time.

If you have someplace to keep your food,you could unload the fridge. Turn it off. Leave the fridge off and the doors open overnight and it will self defrost.

Sep 05, 2009 | Refrigerators

1 Answer

Water at bottom of refrigirator


Find the drain line from the freezer to the evaporation pan near the motor. Often the line is visible on the back of the fridge. That line is plugged either with food residue or the collection point in the freezer is solid ice. The self defrost feature melts the frost and drains it to the evap pan. If you remove the floor from the freezer area, you will see the collection point. When the line gets plugged with food, no water drains and then freezes to block the line even worse. So, if there is ice at the collection point, remove it somehow, maybe a hair dryer, and then clear the line by blowing compressed air from the bottom of the drain hose through to the collection point.

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1 Answer

Water pooling underneath bottom drawers


Find the drain line from the freezer to the evaporation pan near the motor. Often the line is visible on the back of the fridge. That line is plugged either with food residue or the collection point in the freezer is solid ice. The self defrost feature melts the frost and drains it to the evap pan. If you remove the floor from the freezer area, you will see the collection point. When the line gets plugged with food, no water drains and then freezes to block the line even worse. So, if there is ice at the collection point, remove it somehow, maybe a hair dryer, and then clear the line by blowing compressed air from the bottom of the drain hose through to the collection point.

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1 Answer

Superba Fridge 1998 KSRS25Q???WH01


We had this problem with our ice maker. We could get water through the door water dispenser but it stopped making ice.
We had read that the line could be frozen and that was the case.
The easiest way to thaw it out was to remove the two screws holding the water hose elbow into the back of the freezer (pull the fridge out away from the wall to access it). It will come out with about a 5-6 inch long hard plastic tube which goes through the back freezer wall and joins with an aluminum tube (which may also be plugged with ice) that reaches the ice maker. Looking inside the tube we could see the ice blockage. Heating it up with a hair dryer made the ice plug drop right out. We had tried to thaw it out by heating the tube inside the freezer, but the ice plug was actually in the wall part of the freezer and we wouldn't have been able to thaw it out from the inside (short of shutting the refrigerator off). When the heat was applied...a 3 inch plug of ice dropped out of the tube, and there was even a very small piece of ice blocking the elbow part. We wouldn't have been able to thaw that area out without taking it apart.

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1 Answer

Water dripping from top of fridge then freezing under crisper's


If the freezer is on top then empty out the freezer and remove the bottom and back liner of the freezer compartment usually phillips screws. In the back you will see the freezer coils along with a defrost element. Below these two items u will see a drip tray that collects water from the coils on defrost cycle, in the center of the pan will be a drain hole that connects to a hose that leads to a pan under the refrigerator.Normally the water is collected there and evaporated. The hole in the tray in the freezer is clogged. Thaw it and clean it until you can pour water in it and it goes to the pan down below. please rate me

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