Question about Dell E771MM 17" CRT Monitor

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Monitor Problem My monitor screen is just small up in the middle and it wont return back to's two side r in a kind of arc, what could be the problem do i've to take it to a technician?

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Re: Monitor Problem

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Posted on Apr 04, 2007

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To my knowledge, it is not the zoom that has to be adjusted but rather the horizontal width, zoom would expand all (to, bottom & both sides) whereas your only concern are the two sides.

Should the horizontal width not fully expand, then there is an internal problem with the horizontal deflection circuitry which could either be the yoke, a capacitor or shunt diodes. In certain instances, a below normal voltage at the mains or the internal power supply could also cause this.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

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Thank you for using FixYa.

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Your query - "can the monitor work with an older HP computer?"

Normally yes, assuming that there is no hardware fault. The message is an indicator that somehow the settings of the display of the old HP computer does not match that of the Emachine 15' LCD monitor.

Perhaps what you can do is to run the old HP PC in Safe Mode (press F8 before Windows starts), using the arrow keys, select top mode setting in the Menu which is Safe Node, hit enter. Windows should then start and normally should be viewable no matter what settings the monitor can handle. On Safe Mode Windows, right click on any clear area of the desktop, click on properties, Settings tab, move the Screen resolution to the left most position, set the color quality to the lowest possible choice. Click on Advanced button, click on Monitor tab, set Screen Refresh Rate to lowest possibler, OK, OK, reboot.

Hope that this be of some help/idea. Pls post back if things worked out or should you need additional information.

Good luck and kind regards

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Monitor Problem

This is a duplicate post, click the following link to go to the active posting.

Apr 04, 2007 | Dell E771MM 17" CRT Monitor

5 Answers


The mains switch is a weak link on these, check this first. Also 1 of 2 33K 2W startup resistors in PSU goes o/c, check with DVM or if you have very high volts on main primary res cap this usually indicates a 33K has gone - change both. I've also had a small TO92 transistor hanging off the UC3842 failing causing no startup. A s/c HOT normally causes a blinking LED. note that AC cap IS charged, DISCHARGE BEFORE WORKING ON IT! Did you check for shorts in the secondary side of the p/s, horiz output? If there are none , look for the switching regulator. Check the support components. I've seen these with open solder connections on the coils in the PS due to that abominable glue they'll see signs of burning/arcing on the inside of the cabinet, too. Good luck

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