I had this problem once too. When the hose is inserted into the vacuum, the floor unit (where the spinning brushes are) becomes the head of the vacuum. In other words, the suction goes through the floor part and then up through the hose and into the vacuum. If the suction is good when the hose is out, the the problem is blockage at the bottom piece. Take the cover off of the rollers (it is one screw then it pops right off) and see if there is a bunch of lint/hair/gunk blocking the suction hole. You could also take the hose part out of the vacuum and look down the empty shaft with a flashlight and see if you see anything there. Hope this helps!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Based on your description, your unit has an air flow blockage. The shutdown sounds like thermal protection. Something is blocked, somewhere. You have to verify that each and every inch of the air flow passageways are open.
1. If it's an older model, the hose is likely well worn and probably has leaks at each end where it attaches to the handle and connector at the other end. If this is the case, a new hose is needed.
2. A blockage in the hose. To check the hose for blockages, detach both ends and drop a coin down one end. Lift the hose a little at a time so coin drops out the other end. If it doesn't, there's a clog. Please don't try to take it apart to remove the clog. If you can't get it out, take it to a reputable vacuum repair shop and let them.
best way to clear an obstruction is to blow it out by attaching the wall end to the exhaust of a shop vacuum, or using an air compressor. You can try holding the wand end of the hose directly to the CV in port and turning the machine on. This provides essentially the same action as the previous method. If neither of these work, try a combination of the two. Or using a shop vac, hold the wall end to the exhaust of the vacuum and the wand end to the in port of the shop vac. Turn shop vac on and the obstruction should come out. Borrow a good strong shop vacuum if you need to. If these methods fail, take it to an authorized Aerus Electrolux store and have the service tech try to clear it. Care must always be taken when trying to clear an obstuction with a long object, especially if it's pointed. I've seen many hoses that have shorted out and even caught fire due to the wiring accidentally being "nicked
3. Is there suction at the end of the hose, or is it just at the power nozzle there's none. If the hose has good suction, check the power nozzle airway. If it's blocked it can easily be cleared by pushing the clog back toward the brush with the handle of a wooden spoon, or other similar object.
First test suction on unit without the hose, is there suction? If yes, attach hose and test. If no go to the door to outside, attach hose to the top of unit where it blows (under handle on top), put hose out door and turn on. The stuff clogging the hose should blow out the end.
If it wasn't the hose check the wand, and then the power nozzle and using the above to clear obstruction.
Your Authorized Filter Queen Service & Supplies
888-637-4692 in Iowa
At the top of your wand, do you have a plastic swivel that cover a hole in the wand? This is for when you are cleaning curtains, and if that is open, or cracked you will loose suction there... also check your hose for cracks, or breaks. If it were in the shop I would put a gauge on it... normal suction is about 80-95 inches of water lift at the end of the hose. Once you have check each section of the hose, and wand, check the housing for cracks, a missing gasket (Very Good Reason For Lack Of Suction) As to your Filter, how long have you used that one filter, you can clean them for a while, but once a paper filter gets full of FINE dust you won't get it all out, you will have to replace the filter itself at that point. I hope this was helpful.
Make sure you have a good bag installed in the vacuum and the door is properly in place. Remove the attachment hose from the bag chamber and turn the machine on. You should have good suction coming from the hose inlet. If you don't you have a problem in the bag chamber. Bad bag, door is not on correct, door is defective, dirty secondary filter.
Connect the hose back to the machine and pull the other end out from the bottom, and turn the machine on. You should have good suction there. If you don't you have a clog or hole in the attachment hose and it needs to be unclogged or relplaced.
Reconnect the to the bottom. Flip the mahine upside down. Take the screws out of the bottom plate and remove. Remove the brushroller and belt. Turn the machine on and you should have suction at the inlet coming off the brushhousing. It you don't, then you have a clog in the nozzle hose and it needs to be removed. It will probably be more accessable from the bottom side since that is the way that it entered.
Sometimes a suction problem can be confused with an brush problem. The belts on that machine should be replaced every 6 to 8 months because they will strentch and wear. This is an inexpensive maitainance that will dramatically improve its function. Part Numbers are 38528-035 and 38528-034
try removing the 4 screws on the bottom of the vacuum and remove the gray hose from the flexible clear hose on the back of the vacuum near the bottom then take a rag and push it through the hose to the outlet on the bottom it is a straight shot it should clean it out. I did this to solve my problem with no suction on the vacuum and it worked. You would be amazed how much hair and dirt are in there. Then just put everything back together and it should work just fine assuming you cleaned the air tube behind the canister too.