Question about Singer CE-200 Quantum Futura Computerized Sewing Machine

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Singer futura ce 250 software

I downloaded the software and at first it kept telling me that it couldnt install the CLEM driver. I downloaded the patch & i'm not sure yet if that has worked or not (although im pretty sure it did) because now all of a sudden when i click the program, it tells me that my machine is not connected to my computer via USB/machine not turned on. when it is-i know it shouldnt be a problem with the USB cable itself because when i unplug either end of the cable-PC flashes on the screen of the embroidery machine. Please-any help??? singer quantum futura sewing machine

keeps telling me it can't find drivers

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  • Nikki Miller
    Nikki Miller Jan 14, 2009

    It is something to do with the .dll file. There was a security update from microsoft that apparently was supposed to fix usb cable issues, but did the opposite for the ce-200. I am finding that a vast majority of the issues with the ce-200 and windows xp have something to do with security updates. There is a fantastic group on gardenweb.com for the ce-200 that explains alot of the tech issues with the ce-200 and XP. Hope this helps someone.

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Go back to: http://www.fixya.com/support/t349886-singer_futura_ce100_connect_error_check

I did this about 20 times and my still is not working. I even deleted the Clem drive, uninstalled and reinstalled.

When it dose work the embroidery is very nice, but on the whole --it is junk. But I keep trying.
Good luck. Rmissbrooks

Posted on Sep 02, 2009

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Singer 250 can not run 86 on 64 platform


There is an update to give an x64 driver for the Singer CE-250 that will let you run on an x64. With the sewing machine not connected to the computer, install the software that came with the machine. Click OK at all of the "cannot run x86 build on a 64-bit OS" messages. When it is done, install the software from http://futura-support.com/products/ce-250/software . (The second one is for XP, Vista, and Win7 versions.) Accept the unverified driver (install anyway). After this completes, then connect the sewing machine to the USB port on the computer.

Similar patches exist for the CE-200.

I hope this helps. Please add a comment with the version number of your software. I know with Husqvarna Viking's 3D Embroidery, there are versions that can be upgraded to work with x64 and versions that are not patchable.

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Mar 25, 2013 | Singer CE-200 Quantum Futura Computerized...

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I have downloaded the ce-200 software off of the disc and the futura program is available yet when i open it the icon (sewing machine) at the top right is not visible. i am guessing this means that the...


go back to futura support page and follow the install instructions.. I have it running on XP and windows 7. but to install on windows 7 was tricky persist , printout the info do it step by step.. it works

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Software problem.


Ugh - computers! If you have access to another computer, try the download to see if it works. I kept my old desk top with xp for such occasions.

It could be you need to download a new driver for the program.

I would go to the Singer Company site where they have a Futura section with tutorials and FAQ. If a solution cannot be found, I would give customer service the entire story and ask for help.



















Mar 19, 2010 | Singer CE-200 Quantum Futura Computerized...

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I´m trying to install de clem driver in a pc with windos xp ande de driver not install correctly


There is no update or patch with the driver separately from the corresponding communication part intergrated into main software.
If installation cannot be completed successfully it must be something that interfere into this process. There is a troubleshooting utility in Futura folder that creates a report which is supposed to be sent to support service.

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I just bought a new Futura CE250 & had the same problem.

I fixed my "can not run an x86 build of this utility on x64 platform" by visiting the futura support website & downloading a service update. I have a computer with Windows 7 installed. There are also updates for Windows Vista & other operating systems as well.

The website is www.futura-support.com

When you are there, click on the link on the left for "Service Updates."

The actual link to where I downloaded my udate is: http://www.futura-support.com/downloads/ce150.html

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So here's what I did and it worked for me. Somehow the WinDriver that is on the software is uninstalling itself and needs to be listed with the drivers for Jungo for this software to work. I installed the software when I first got the machine with no problems, then suddenly I couldn't open it and was receiving the same connection error. When you go to http://www.futura-support.com/faq/machine.htm#2 to install the drivers, you'll notice their screen shot shows both the CLEM driver and the WinDriver. Check your machine following their instructions to see if you have both listed under the Jungo driver. If not, go to http://www.jungo.com/st/windriver_usb_pci_driver_development_software.html and select the link under "Available WinDriver Toolkits" for your operating systems (I selected WinDriver USB for Windows). It asks a bunch of questions which I didn't know the answer to so I selected "other" on almost everything then entered "NA"or "?" for the other description. Select Download now and it will need to restart your computer. Once done, I looked at the device manager again and now WinDriver is listed under Jungo and CLEM and the software opens, no problems.

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Good luck!

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