Question about Seagate (ST3100203U2-RK) (ST3100203U2RK) 100 GB Hard Drive
I have a Seagate external hard drive ST3200823ARK USB, wall plug-in powered. I can't see it on the "devices with removable storage" screen on 32-bit Vista notebook. It does show up on the device manager as a USB mass storage device. I tried to install the driver manually but it came back saying the optimum driver was already installed. I switched USB ports with no change.This external hard drive works fine on another computer I have with XP. Any Ideas????? I'm totally stumped.
If the drive is not showing up in My Computer but is showing in Device Manager then you most likely need to assign a drive let you the drive. The links below will help you do this.
How to change your drive letter in Windows Vista and Windows 7
How to change your drive letter in Windows XP
Let me know if you have any more problems or questions
Posted on Aug 18, 2010
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Seagate is a company that manufactures external hard drives.
These hard drives can be used to house large files or even to backup an entire hard drive.
When your Seagate external hard drive is not working properly, you might ready to send it into the company for repair.
Before you send it away, you can troubleshoot the problem and potentially save yourself a lot of time and grief.
Look over the power cable going from the wall outlet to the back of the Seagate hard drive. Make sure that there aren't any breaks or tears in the electrical wiring.
If there are breaks, replace the power cord.
Look over the power cable and make sure that it is plugged into the wall outlet in your home as well as plugged into the back of the hard drive.
Plug the power cable directly into the wall outlet or into a surge protector.
Do not plug the power cable into an extension cord.
Seagate Data Cable
Disconnect all of the USB devices that are plugged into your computer's USB ports except for your mouse and your keyboard.
Disconnect the Seagate external hard drive from your computer.
Unplug the power cable from the back of the Seagate external hard drive and restart your computer.
Wait until your computer has fully booted and then plug the power cable back into the hard drive.
Look over the USB data cable to make sure that there are breaks or tears in the cable.
Look over the ends of the cable where they meet the computer and the hard drive.
Make sure the pins are straight.
Replace the cable if needed.
Plug the data cable into the back of the hard drive.
Plug the data cable into your computer.
Hope this helps.
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Step 2: Please assign your manual to a product: