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After system recovery to factory image everything works like new but..computer doesn't see DVD-RAM i did install driver from HP support site install correctly still doesn't work--device manager shows that DVD/CD-ROM and says driver is corrupted or missing (code 39) ?? I'm sussing windows vista 32,HP Pavilion media center m8425f PC

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  • Tomekville Feb 16, 2009

    the problem is solved :) finally i did chat with HP online technician and he passed me a link with auto run registry values ,anyway link doesn't started itself so we did by hand ,more work but is fixed :)

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Remove it from device manager by right clicking it and selecting uninstall, reboot and let windows auto detect it again, reload your drivers, visit the manufacturers website for the correct drivers.

Posted on Dec 21, 2008

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What are the steps I should use when re-installing Windows 7 on my HP Tower PC?


George, your problem may be a fragmented drive...
you need to run a defrag and scan disk.

it's done the same way in Windows 7 as it was in earlier versions of Windows:
  1. Open the "Computer" window
  2. Right-click on the drive in question
  3. Select the "Tools" tab
  4. in defragmenter..click now
  5. Then ...In the Error-checking area, click <Check Now>
If this does not help, you need to run a Recovery from the disk you created when you setup the PC.
If you did not create the Recovery Disk...go to all programs, HP folder, Utilities. Create Recovery Disk.

Jun 20, 2014 | HP Compaq Business Desktop dx2400 - Micro...

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Reset hp amd to factory settings


Hello,

The particular error code (1009) is a generic error code for 'interrupted' for system recovery. Meaning, somehow, the recovery process was interrupted. For most HP machines this can be a simple as a few keys being pressed on the keyboard, a power interruption, bad disc, faulty hard drive, or some other form of read error during the process.

Unfortunately, the error code isn't specific enough to give you the best possible troubleshooting information, but I shall try to help as much as I can.

If you can provide the exact HP model number, I can provide a more specific solution for you; but, if you have a Desktop or Notebook computer that uses F11 (on start-up) to enter into system recovery, then you can do the following:

  1. Click Next when Welcome to Recovery Manager displays.
  2. Select No and then click Next when Microsoft System Restore displays.
  3. Select Yes and then click Next when System Recovery displays.
  4. Select the appropriate item (backup file or not) and then click Next when Recover your computer to original factory condition displays.
  5. Allow the system recovery process to complete.
NOTE: The PC will appear to FREEZE for several minutes (it can take quite a while depending on the Operating System you are installing), so do not turn off the power to your machine. If the machine stays frozen for longer than several hours, then chances are the hard drive is having issues, or the recovery image cannot be recovered.

If you have tried the above steps, and you are still failing with Error 1009, it usually points to a failure with the recovery medium (image on a CD, or image on the hard drive), or that the hard drive it is restoring too is having a write/read error. This can be worked around if you have a USB recovery media you can use.

If you have access to another computer, you can create a recovery key on a USB stick to boot your HP computer from, and then kick off the recovery process that way.

Those options, however, shouldn't be taken unless you have tried the above solutions first.

Regards,

Phillip

Dec 23, 2013 | HP Pavilion Computers & Internet

2 Answers

Reset to factory settings


Which operating system ?
Click on the "Start" button and input "Recovery" into the search box.
Click on "Recovery Manager."
Click on the "Advanced Options" button when the Windows recovery manager appears. Choose the "System Recovery" option from the list and click on "Next."
Click "No" to decline using the Microsoft system restore and click "Next." Note that HP computers have their own restore system.
Click on "Back up your files first (recommended)." Click on "Next." Follow the instructions given to you by the recovery manager for backing up your files.
This is your opportunity to back up any important or original files before you reset the HP computer to its original settings.
Save these files to removable storage devices such as DVD disks, CD disks, alternative hard drives (that you are not performing a system reset on) or flash drives.
Click on "Next" when the screen reads "Recover without backing up your files." Note that after you proceed with this step, you will lose any and all information on your Hard Drive that you did not back up.
Restart your computer after it has finished the recovery procedure. Visit the HP Support and drivers website and click on the option that says "Download drivers and software (and firmware)." Enter your computer model number (find this on the front of your tower) and press "Enter."
Download the most recent drivers and save them on your desktop.
Double-click the driver package and follow the on-screen instructions to install the drivers.
Insert your removable storage device that contains the files that you backed up.
Copy the files to the appropriate places on your hard drive.
or
The HP Recovery Partition that comes pre-installed on most new HPs is like built-in insurance if your system becomes unstable or fails.
If the problem is severe enough, you may not be able to start the HP Desktop Recovery Manager from Windows but you can start it manually by following the steps below.

Disconnect all peripheral devices and power on the computer.
Press the F11 key after the computer first powers on to start the HP Recovery Manager.

Follow the on-screen instructions to back up recoverable files on the hard drive to an external drive or media.
Continue following the instructions to recover the hard drive to its original factory condition.
Click "Finish" when the recovery is complete.
Reconnect devices and reboot the computer.
Reinstall software and update Windows and HP to current settings.


Performing an HP System Recovery (Windows Vista)

http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=en&cc=us&product=18703&dlc=en&docname=c00809678 - RelatedLinks

Jun 03, 2013 | HEWLETT-PACKARD HP p6313w

1 Answer

Hp dc5800 recovery cd lost ibought new hd how could i make new recovery partition in the new hd?


There isn't any way to build a new recovery partition on a new empty hard drive. The recovery partition is put on when the drive is imaged at the manufacturer, but you don't have any source to copy from. If you don't have a recovery disc set, you have two options. The first option is to see if HP sells a recovery disc for your computer. It's unlikely, and expensive if they do have them available.

The second option is to do a fresh installation of Windows yourself. This is a little more work, but it's not difficult. You'll need a copy of Windows, the same version that came installed on the computer. (For a Vista machine, you just need the "Anytime Upgrade" DVD, which has all the Vista versions on it.) You'll also need to download any hardware drivers needed from HP's website. The installation is mostly automatic; you just need to enter the product key at some point, and you'll find that on the Windows sticker on the computer case. After Windows is done installing, install the hardware drivers and activate Windows. (When the recovery partition or a restore disc is used, the activation is automatic.)

Jul 31, 2011 | HP Compaq dc5800 Pentium dual-core E2180...

1 Answer

Misssing sound drivers after system recovery


Hi,
Try to download the drivers from the below mentioned site and reinstall the sound driver.
http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesId=3328519&taskId=135

Regards,
JJ

May 15, 2011 | HP Compaq Presario SR5010 Desktop PC...

1 Answer

How do i reset my hp computer back to the way i bought it?


factory settings could mean performing a system restore to a previous state of the OS. I'll try to explain how you can perform each one of these methods in the article below.
Restore Factory Settings - System Restore System Restore is the in-built tool of Windows XP and Windows Vista that allows you to roll back the registry to a previous state. Note that it only "restores" previous settings for the registry and Windows system files.
You can use system restore to get rid of spyware, but if system restore does not fix your problem, you'll have to resort to either a clean install of the OS or using your recovery CD/DVDs.
You can read my previous post on how to restore your computer using the System Restore feature. If system restore is disabled, you can read my post on how to enable system restore again.
restorefactorysettings-thumb.png
Restore Factory Settings - Recovery CD/DVDs Most computers come with either a recovery CD/DVD or a recovery partition that is hidden on the computer. This is true for most HP and Dell machines now these days.
If you have one of these, you can access the recovery from within Windows or during startup.
For HP, you can go to Start, All Programs, HP Tools, and then choose HP PC System Recovery.
hprecoverymanager-thumb.png
You can also press the F10 key multiple times during bootup to get access to the recovery console in case Windows is not loading properly.
On Dells, you can access the recovery partition by pressing Ctrl + F11 immediately after the machine is turned on.
Note that all of your data will be lost on the hard drive. Using a recovery CD is not the same as repairing XP. When you repair Windows XP, all of the system files are replaced with the original ones, but your data and applications remain intact.
Restore Factory Settings - Clean Install XP Your last and final option for restoring XP to factory settings is to perform a clean install. This requires having the CD/DVD for the OS. If you only have a hidden recovery partition, you will not be able to perform a clean install.
A clean install basically consists of booting from the original XP CD, deleting all partitions, recreating new partitions, and then installing Windows XP from CD.
It's a fairly straight-forward process and you can read this excellent tutorial for step by step instructions. Again, it's important to note that you will lose all your data in this process.

Oct 05, 2010 | Computers & Internet

3 Answers

How do I factory restore my HP desktop?


HP provided recovery disks. If you don't have them, you can get them from this site.
http://www.myrecoverycds.com/HPa800.html

If this answers your question, I'd appreciate 4 thumbs. I do this for fun and do not get paid.
Jim

Oct 04, 2010 | HP Pavilion a810n (PP164AA) PC Desktop

1 Answer

Unable to restore back to factory image read error


Are you using Factory CD/DVD or Made from utlity Disks or from hard drive utility option.
This seems to be a CD read error.
I found the same error code need help for posted for HP, Compaq, Gateway, ETC.
ALL new setups with the MAKE RECOVERY DISK UTILITY and NO factory disks.
Factory recovery disks are available for $60 and up from manufacturers.
Other option is Install Retail OS - get drivers from manufacturer - Install software you want to use.
Other option is expensive but reliable.
Factory option would be for your system only.

Apr 05, 2010 | Computers & Internet

2 Answers

Reset factory settings


Please work with your Recovery CD

Jun 12, 2009 | Dell Inspiron 531s Desktop Computer

1 Answer

Factory image d in red


Does it let you into Windows? D is the restore disk on HP computers. If you can get into Windows, then these steps might do it.

Turn off protection for Recovery D partition.
1. Right click Computer icon.
2.Select Properties.
3.When new window opens,Click System Protection to the left side.
UAC will pop up and click continue.
Another window will open with your hard drive partitions showing Drive C and D
4.Remove the check from drive D.

Otherwise you can explore your D drive to see if there's anything other then restore files on it.

Apr 01, 2009 | HP Computers & Internet

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