Question about Starbucks Saeco Italia Digital Barista Coffee Machine

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Water leaking from steam wand when brewing shots

Water leaks from steam wand when shots are being made. Doesnt drip any other time

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  • mgolbey Jan 16, 2009

    Thanks for trying. My machine must be a bit different - different number of screws to remove case and cam was fixed and not adjustable once I did get the case off

  • mgolbey Jan 16, 2009

    Thanks for trying. My machine must be a bit different - different number of screws to remove case and cam was fixed and not adjustable once I did get the case off

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Try this from another post. It should help.

The steam wand began to seriously leak but a call to Starbucks Customer Service line and I was talked through how to adjust it so that the leaking stopped. It requires taking off the top/back panel of the machine (6 philips screws) then using a small allen key (1.5 mm I believe) to loosen and adjust a plastic oblong donut-shaped thing (a "cam" actually) on the shaft of the steam knob... no more drips.
The key to prevent dripping is to open the steam knob without putting pressure on it when it gets to the full-open stop position. Cranking it too hard when it comes to a stop in the full-open position will slowly move the cam out of position. Then the shaft doesn't fully seat inside the machine anymore and won't fully shut off the water to the steam wand. Then, no matter how hard you crank the knob in the shut-off position it will still drip. The purpose of the cam is to stop the knob from complete unscrewing and it also turns the pump on and off for the steam wand. The cam adjustment is very small but completely solves the dripping problem. Seeing inside the machine made me realize how easy it would be to repair problems as long as I can get the parts from Starbucks or perhaps Saeco.

Posted on Dec 29, 2008

  • philipschrei Dec 18, 2010

    Don't try this if you have 4 screws in the back!!! It is virtually impossible to get to the guts of the knob. Taking apart the housing will result in beans getting everywhere, gears disengaging, and you will have difficulty getting the assembly back together (and I am a mechanical engineer). Just live with the dripping steam nozzle by putting a cup underneath.

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