Question about Starbucks Saeco Italia Digital Barista Coffee Machine

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Water leaking from steam wand when brewing shots

Water leaks from steam wand when shots are being made. Doesnt drip any other time

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  • mgolbey Jan 16, 2009

    Thanks for trying. My machine must be a bit different - different number of screws to remove case and cam was fixed and not adjustable once I did get the case off

  • mgolbey Jan 16, 2009

    Thanks for trying. My machine must be a bit different - different number of screws to remove case and cam was fixed and not adjustable once I did get the case off

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Try this from another post. It should help.

The steam wand began to seriously leak but a call to Starbucks Customer Service line and I was talked through how to adjust it so that the leaking stopped. It requires taking off the top/back panel of the machine (6 philips screws) then using a small allen key (1.5 mm I believe) to loosen and adjust a plastic oblong donut-shaped thing (a "cam" actually) on the shaft of the steam knob... no more drips.
The key to prevent dripping is to open the steam knob without putting pressure on it when it gets to the full-open stop position. Cranking it too hard when it comes to a stop in the full-open position will slowly move the cam out of position. Then the shaft doesn't fully seat inside the machine anymore and won't fully shut off the water to the steam wand. Then, no matter how hard you crank the knob in the shut-off position it will still drip. The purpose of the cam is to stop the knob from complete unscrewing and it also turns the pump on and off for the steam wand. The cam adjustment is very small but completely solves the dripping problem. Seeing inside the machine made me realize how easy it would be to repair problems as long as I can get the parts from Starbucks or perhaps Saeco.

Posted on Dec 29, 2008

  • philipschrei Dec 18, 2010

    Don't try this if you have 4 screws in the back!!! It is virtually impossible to get to the guts of the knob. Taking apart the housing will result in beans getting everywhere, gears disengaging, and you will have difficulty getting the assembly back together (and I am a mechanical engineer). Just live with the dripping steam nozzle by putting a cup underneath.

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First I'm not a Delonghi tech. But I have worked on similar table top "Super Automatic" machines. You should call your vendor for service as there is no customer serviceable parts in this machine.
*** the following is for information only. ***
* If your leaking at or under the water tank then check for crack or you may be missing a rubber seal, o-ring, or washer. Replace the whole tank as a unit.
* If your leaking into the dregs or drip tray then there is a problem with the brewing system. Call for service. They may need to replace the brew valve or PC board.
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* If your leaking when the steam wand is in use then there is a similar problem with the 2nd pump system. Call for service and replace.
* If your leaking liquid coffee into the dregs tray or drip tray. Then you have a worn or missing group gasket(s). Call for service and replace. (you may find gasket kits from Amazon.com or online.)
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