Question about Logitech QuickCam Fusion 961403-0403 Webcam

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Echo I am still hearing an echo of my own voice. My son in Japan does not hear the echo. What have I done wrong? Everything else is working fine.

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Re: echo

Try the following: Go to the Control Panel (in classic mode). Open Sound devices. Change tab to Voice / Microphone. Press Test Software. Wait a couple of seconds. A small guide begins now. The problem is that the Microphone volume is set to high. Try to adjust these settings and see where it gets you. Usually does it for me. Also, try to not have the mic near the speakers. (I translated the steps from my swedish version of XP, look for similiarities.)

Posted on Apr 07, 2007

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The problem is either the microphone is not connected/faulty or the wrong microphone is selected in the Skype Audio setting.
To check if the microphone is working - go to Start - All Programs - Accessories - Entertainment - Sound Recorder and do a test recording.
If the sound is doesn't work then open Device Manager - Sound, video and game controllers and check the microphone is enabled and working. If it isn't listed or has a yellow ? against the microphone then you need to install the microphone device driver.
If the microphone is working then open Skype then click on Tools tab -then Options - Audio Settings - then in microphone setting and click on the microphone list to select your model microphone. Then Save your settings.
To test your microphone settings then go to Contact list and select Echo / Sound Test.Service and follow the instructions. If this works then your friends will be able to hear you,

Nov 07, 2009 | Logitech Quickcam Chat Webcam

2 Answers

Echo occurs on voice chat

just down the mic volume and see als run the sound diagone test.

Sep 08, 2009 | Logitech QuickCam Communicate STX Personal...

1 Answer


It's your external speakers. Try headsets. Honestly, it'll sound 1000% better for both of you.

Jan 03, 2009 | Microsoft LifeCam VX-3000 Web Camera

1 Answer

Quickcam E3500

That's because they are using their speakers to lesson to you. If you both use headphones then you won't get the echo. Also you can have them try to lower the volume at their end.
Hope this helps.

Dec 18, 2008 | Logitech Webcam

1 Answer

Video sound problem

Durring video conferencing with MSN Messenger, I can't hear my friend and he can't hear me. Or I can hear them but they can't hear me. What's wrong? trnsp.gif Answer This article applies to the following products:
All Logitech Web Cameras with MSN Messenger Support
This article applies to the following software:
Windows XP
Test the Microphone in Sound Recorder

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
If the microphone does not work in Sound Recorder, click here for help in determining the problem with the mic.
While using MSN Messenger it is the messenger program, not the camera software, that negotiates the audio streams between two MSN Messenger Clients. Although we cannot directly support audio issues in MSN Messenger, the following steps have been known to resolve and improve audio issues in MSN Messenger. For further information, please consult the help documents associated with MSN Messenger.
Test Your Networking Router
You can also test to see if your router is causing audio issues by either physically bypassing your router and connecting directly to your cable/DSL modem or by setting up your computer as the DMZ (de-militarized zone). If you are a novice networking user, it is not recommended that you leave your computer in the DMZ state for extended period as that may leave your computer vulnerable to attack. However, you may briefly configure your computer as the DMZ to determine if your network settings are causing the audio issues. For DMZ setup instructions, please consult your router's documentation.
Enable Universal Plug and Play (UPnP) on both Windows XP and Your Router.
If either of the above steps resolves the no audio problem, try the following steps.
  1. Open Add or Remove Programs in Control Panel. To open Add or Remove Programs, click Start, point to Settings, click Control Panel, and then double-click Add or Remove Programs.
  2. Click Add/Remove Windows Components.
  3. In the Components list, select the Networking Services check box, and then click Details.
  4. Make sure the Universal Plug and Play box is checked.
Notes: If you used a CD to set up Windows, you will be prompted to insert it into your computer.
If your router does not support UPnP or you still get no audio after enabling UPnP on both Windows XP and your router, you must manually open all UDP ports between 5004 and 65535. This is because the audio streams are sent dynamically using that range of ports. Without a dynamic way to open those ports like UPnP, there is no way for MSN Messenger to successfully negotiate the audio stream. Consult your router's documentation for instructions to manually open these required ports.
If you are still experiencing audio issues within MSN Messenger, and you have verified that the microphone is working in Sound Recorder, contact MSN Messenger Support.

This article covers Accoustic Echo Canncellation (AEC) and how it works.
trnsp.gif Answer This article applies to the following products:
QuickCam 10.x and RightSound supported cameras
QuickCam 11.x and RightSound supported cameras
Call Central and RightSound support audio devices
This article applies to the following platforms:
Windows® 2000 Professional
Windows® XP Professional
Windows® XP Home
Windows® Media Center Home
Windows® Vista
Accoustic EchoCancellation (AEC)'s purpose is to prevent sounds from your computer's speakers to be picked up by your microphone. This can be a significant problem with audio or video calling applications where the voices or sounds from other parties of the call is being inadvertently picked up by the microphone and fed back into the call, creating echo and other sound distortions. Without AEC, this echo can detract from the quality of a call and in extreme situations, the echo can degrade the audio experience to the point where the audio is useless.
To prevent this from happening, the AEC component monitors sounds being played by your computer's speakers while monitoring the incoming sound picked up by your computer's microphone. The AEC module takes the outgoing and incoming sound signals and compares them to determine if echo is present. If echo is found, it is subtracted before the audio from the microphone is sent to the requesting application. This will result in the remote party only hearing you speak, without being distracted by hearing their own voice echo back to them.
When enabled, echo is eliminated for the recipient of the audio/video message. For echo free chatting, both parties need to have a RightSound technology enabled web camera that supports the AEC feature.

Apr 05, 2008 | Logitech Quickcam Chat Webcam

1 Answer

Terrible feedback sound

sounds like maybe you have two microphones running at same time?

Feb 25, 2008 | Microsoft LifeCam VX-3000 Web Camera

1 Answer

Logitech webcam

You can download from Logitech.,en?prodcrid=405

Just pick your camera and then your operating system.

Feb 23, 2008 | Logitech Webcam

1 Answer

Audio Problem

are your parents using the same computer? If so, have your mom modify mic settings during her conversation or else raise her voice a bit.
The same could work if they are using different computers

Dec 25, 2007 | Philips SPC 900NC Webcam

3 Answers

MS VX-6000 webcam Mic / Video problems

When i try to talk to talk to anyone on msn with the VX6000 webcam they cannot hear me for screeches, echos and distorted voice, i have tried everything on support site and got nowhere. When i test in voice playback it does the same. Any help appreciated!

Oct 23, 2007 | Microsoft LifeCam VX-6000 Webcam

1 Answer

Sound problems

Hi mack79, I would assume that you are using Yahoo Messenger on a Windows machine. By "I've done the mic set-up fine there", again I would assume that you have tried the YM Call Setup Assistant and you have a green light on that. By "...connected ...doesn't...pick... voices.", perhaps you simply have to activate handsfree. If my basis for assumptions are off, pls post back with details: 1. laptop or desktop; 2. are you using an external keyboard with Audio in/out; 3. is the Logitech built-in mic the only mic attached to your PC; and 4. are you using headset or external speakers? Good luck and kind regards.

Sep 09, 2007 | Logitech QuickCam Pro 5000 Webcam

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