Question about Xerox Phaser 7700DN Laser Printer

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Output tray is full

My printer is giving the message that the output tray is full, but there is no paper in the tray. Do you have any idea what this could be? Many thanks

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Re: Output tray is full

Hi, there must be an actuator of the output tray sensor.It is placed above paper tray, just in place when paper exit from machine.Try to clean sensor,or to place actuator in proper place-pull it down.Also,maybe is actuator broken.

Posted on Nov 14, 2007

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How to output bin empty ?

  1. The output bin may be full. Empty the output bin. Printing resumes automatically.
  2. Take a close look at the flaps hanging out the exit of the printer. They should move up and down freely. If one of them is stuck up, broken or dislodged, then a bin full error is displayed.
  3. Open rear exit tray and power on the printer. If the printer comes to a Ready state, close rear tray and try printing.
  4. Clean the paper path below the toner area and exit assembly at the back of the printer. Ensure there is no pieces of paper stuck in the paper path of the printer.

Jan 20, 2015 | HP LaserJet 5200 Printer

2 Answers

Standard bin full


This error is cause by either having your output paper bin full of paper or the flag sensor out of alignment where the paper comes out of the top. Look at the top f the printer where the paper comes out and you should see a black plastic sensor flag, it should move freely. If it is stuck remove the top cover above it and try to free it so it can move. Below is a picture of the printer with the output sensor flag circled.


Feb 02, 2013 | Lexmark T632 Laser Printer

1 Answer

Standard output full message

no pic, but, it sounds as though an exit sensor is failing or sticking; this is where the paper exits the printer.

Dec 23, 2012 | HP LaserJet 5500DN Printer

1 Answer

I have Canon pixma MX310 and I just trying to set it up.I'm trying to print and there is message open paper out tray.What is that mean and how I can fix it

The printer will not print as long as the paper output tray is closed.
  1. Open the Paper Output Tray (2).
    Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

  2. Open the Output Tray Extension (3).
    Open up and set the Output Tray Extension completely by pressing down the hollow on its front side.

  3. Adjust the position of the Paper Thickness Lever (4).
    Set it to the right when printing on envelopes or T-shirt transfers, and left when printing on any other type of paper.


Oct 29, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I keep getting error sayng to remove paper from tray after I try to print. Any thoughts?

In the paper output tray there should be a tab in the center that you can move up and down easily. It sticks out in front of the rollers. It moves up to "tell" the printer that the output tray is full. Check to see if that tab got stuck in the up position. That would cause it to think there is too much paper in the output tray and tell you to remove it.

Give it a go and see if that helps. Good Luck!

Aug 18, 2010 | Ricoh Aficio AP610N Laser Printer

2 Answers

Ricoh AP3800C "Output tray full"

Check the little black piece of plastic that senses the printed page exiting the machine. Our sensor was stuck and I was getting the same message (an similar Ricoh product). When I gently reset the black piece to center, moving freely, printing worked again. I think the sensor got jammed up when we were trying to remove a bad paper misfeed.

Ricoh manuals very confusing on this error message. They refer to standard tray, tray one, etc. without being clear whether it's a paper feed tray or the so-called "standard OUTPUT tray." The output is not really a tray, it's just the depression where your sheet lands after printing. I wrenched on the paper feed trays and their settings for an hour before I figured out they meant OUTPUT.


Feb 27, 2009 | Ricoh Aficio AP3800C Laser Printer

2 Answers

Paper output tray is closed

I had the same problem with the paper output tray. I solved it by removing the switch by removing one screw and tying the wire leads together. Now the printer thinks the tray is always open.

Dec 31, 2007 | Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

CL7000 copier/printer problem

hi im jules_09,there must be a small piece of paper stocked at the output tray.see if you can open the front door then full out the fusing unit somtimes paper is stocked in it.then while the fuser or fusing unit is out check the output tray if there is a the fuser unit check the hotroller or upper roller its a black metal roller that heats up

Nov 08, 2007 | Printers & Copiers

1 Answer

Error message for Ricoh C410DN

When that message is displayed, the printer thinks the output tray is full of paper and it won't print any more because there is no room left to spit pages out. If the output tray isn't full of paper, the sensor that detects paper there might just be dirty or dusty.

That sensor is a black sensor that should be located just at the point where the paper exits the machine, above where the paper comes out. Blow some compressed air on the sensor to try to clean it off and see if that clears your error message.

Oct 30, 2007 | Ricoh Aficio CL2000N Laser Printer

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