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Re: Output tray is full
Hi, there must be an actuator of the output tray sensor.It is placed above paper tray, just in place when paper exit from machine.Try to clean sensor,or to place actuator in proper place-pull it down.Also,maybe is actuator broken.
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This error is cause by either having your output paper bin full of paper or the flag sensor out of alignment where the paper comes out of the top. Look at the top f the printer where the paper comes out and you should see a black plastic sensor flag, it should move freely. If it is stuck remove the top cover above it and try to free it so it can move. Below is a picture of the printer with the output sensor flag circled.
In the paper output tray there should be a tab in the center that you can move up and down easily. It sticks out in front of the rollers. It moves up to "tell" the printer that the output tray is full. Check to see if that tab got stuck in the up position. That would cause it to think there is too much paper in the output tray and tell you to remove it.
Check the little black piece of plastic that senses the printed page exiting the machine. Our sensor was stuck and I was getting the same message (an similar Ricoh product). When I gently reset the black piece to center, moving freely, printing worked again. I think the sensor got jammed up when we were trying to remove a bad paper misfeed.
Ricoh manuals very confusing on this error message. They refer to standard tray, tray one, etc. without being clear whether it's a paper feed tray or the so-called "standard OUTPUT tray." The output is not really a tray, it's just the depression where your sheet lands after printing. I wrenched on the paper feed trays and their settings for an hour before I figured out they meant OUTPUT.
hi im jules_09,there must be a small piece of paper stocked at the
output tray.see if you can open the front door then full out the fusing
unit somtimes paper is stocked in it.then while the fuser or fusing
unit is out check the output tray if there is a paper.in the fuser unit
check the hotroller or upper roller its a black metal roller that
When that message is displayed, the printer thinks the output tray is full of paper and it won't print any more because there is no room left to spit pages out. If the output tray isn't full of paper, the sensor that detects paper there might just be dirty or dusty.
That sensor is a black sensor that should be located just at the point where the paper exits the machine, above where the paper comes out. Blow some compressed air on the sensor to try to clean it off and see if that clears your error message.