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hi there,it seems u have not installed the software onto your computer. just install the software for your camcorder with the help of a CD that u might have recieved along with the it. then plug it through USB and its ready to transfer the videos. good luck and do not forget to rate this solution. thanks for using FixYa
connect tothe computer with the firewire cable, plug your camcorder into the mains and open windows movie maker on your pc and press play on the camcorder and capture video in windows movie maker. Easy.
A substantial percentage of my Memorex 3.5 "CDs won't finalize, and when I subsequently try to review the photos on the camera, it tells me there are no files on it. Nothing will download to the computer via the USB either. There is a software program that always saves me when I get careless and fill the disk to full. It''s called CD Roller. It''s called CD Roller. good luck please mark the post with a fixya