Question about GE Profile¿ Arctica® Energy Star® 25.5 Cu. Ft. Side-by-Side Refrigerator with Dispenser, PSS26MSRSS

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Not getting water from dispenser in door

Ge Profile side by side refrig-Model PSS25 mgnaww I get water to the connector but it now leaks and disconnects when I try to operate the water dispenser. Tried to run a narrow wire up the tubing but somewhere near the top inside the door, something blocks the wire. Could it be ice? We've had this GE Profile Arctica for several years and never had the problem before. Can I get inside the door to see if there is ice?

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  • reedba2001 Dec 24, 2008

    Brian was right that the water flow was stopped by ice. I used a hair dryer and was able to restore the water flow. I appreciate the part number information. That is very helpful. Not sure if I need to replace the connector now, as it is not leaking. However, it is clear that it is not a very tight fit.

  • ljgasowski Jan 18, 2009

    I can only get water sometimes from the water despenser.

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My water dispensor INSIDE the door froze up.
I payed a repair guy $75 to use MY BLOWDRYER to "thaw" the frozen water line INSIDE the freezer door (below the water dispenser).

He said anytime the frozen food extends over the freezer shelf and touches the freezer door for a long enough period of time, the water line inside the door FREEZES!!

PREVENTION: "Keep some airspace between the door and frozen food."

Posted on Jun 08, 2012

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If its several years old ,I would try turning it off for a day and then see what happens ,if its a door replacement that's going cost not sure if brian is saying you need to replace the door or just that part because he says you can't get at it .Anyway just trun off the water until you get a new one altogether they don't make them like they use to and something else will go wrong as soon as you get it fixed.

Posted on Dec 20, 2008

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The connector that is leaking is bad causing tubing to come out and leak. The reason it won't flow is it is iced up inside of the door and no, unfortunately, you can't disassemble the door to get to it. It requires a door replacement. The connector is part number WR02X10471 from www.geappliances.com or GE Factory Service Parts at 1-800-626-2002

Posted on Dec 20, 2008

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