Question about Zenith D60WLCD 60" Rear Projection HDTV-Ready Television

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Discolored picture I have had my tv for about 4 years and it has been out of service for half of that. The bottom corners turned blue and then the middle of the picture turned yellow. I talked to and emailed the Zenith company (customer dis service)and was told that it was out of warranty and that repairs would have to be at my expence. I had a Zenith repair rep look at it and he said that the light engine was bad and would probably cost about $1500 to repair. I have been in the television repair business since 1975, so I took the set apart myslef and found that the blue polarizer was burnt in the center. I again emailed Zenith explaining the problem that I found, and also that there is a service bulletin on the problem. This is labeled Xcute 125 and is titled "LCD engine's UV cut filter application". I was informed by the company that they were very sorry that I had taken the set apart myself and had I not done this they may have been able to extend the warranty. Good reply after telling me that there was no coverage. I only wanted them to supply me with the parts at that time. Still trying to get it repared or at best find parts, but in the mean time I am watching my 15", cost $200 (sitting in front of the 60", cost $3000). Won't be buying or recommending this brand.

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Re: discolored picture

Thanks my brother for the tip i will past this on to consumers to be carefull when buying Zenith products.

Posted on Apr 03, 2007

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