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I have had to buy a new computer and it has Vista on it my problem is my Maxtor One Touch 111, mini Edition does not work, with Vista, and I can not access it to get to all of the stuff I have stored on it, to transfer to my new computer, I have tried to download drivers and some software from your site but it does not work. Hope can be of some assistence. Sincerely Brian Vatcher

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Many new vista systems will not work with slightly older equipment as Windows and many mfrs. do not want to spend the time, money and effort to develope divers, this is in a attempt to have consumers buy the newer vista compatable products downgrade to windows xp Pro as vista gives you these rights

Posted on Dec 21, 2008

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Hey xmartico,

If your recent update from Windows XP to Windows Vista has been the only major change to your computer system since you could access your Maxtor One Touch III last, you may simply need to reinstall the Maxtor software to resolve the problem.

Information provided by the manufacturer has suggested that if no password was ever set, the hard drive should work with Vista immediately with no additional work required. If you had chosen a password however, you may need to reinstall the software and reboot every time you disconnect/shut down the external drive, or disable your user account control (UAC). Please keep in mind though that disabling UAC is strongly discouraged, as it may open your computer to attacks by various malware programs including viruses and spyware.

If you're still not quite sure how to proceed, I would strongly recommend contacting Maxtor directly for further assistance.

Hope this helps you out.

Sincerely,
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Go Ahead. Use Us.

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Well Is your Jumper Pin is in the correct setting?

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