I moved my satellite dish and now I can't pick up a signal...my TV says I need to be at 226 degrees azimuth and the other settings appear to be the same as I had when installed (elevation/tilt) but I still am not getting a signal ? Anything you can advise ?
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craneserv710, I would need more information on if it has intermittent control of TV or satellite to provide the best information. I have listed some steps to try below for either situation! Satellite: If the remote has intermittent use on the satellite, ensure there is nothing that may be causing interference. For a TV1, this could be a fluorescent light, or a direct heat source blocking the IR signal. If it is a TV2, interference may be caused by a device that is powered on. You can try turning off equipment to see if interference is removed, or you can try moving the antenna on the back of the receiver. If it is sticking straight up, turn it parallel with the receiver. If it is laying flat, put it straight up. Television: If the intermittent control is for the TV functions, you may need to program a new code into the remote. There are multiple codes for a remote and some will work completely, while others only provide intermittent functions. Let me know if you have any other questions, or if you can provide additional details! I'll be happy to assist you. Tommy Faust DISH Social Media Representative
If I understand you correctly, once you installed your new TV, your DISH remote doesn't allow you to change satellite channels. If this is correct, you will need to readdress the remote to the receiver. I have provided a link with these instructions. Included with the link is instructions for programming the remote to your TV.
With multiple satellite dishes, you will get a lower signal strength on mulitple satellites as opposed to individual satellites. The reason being when pointed at one satellite, you are pointed directly at that satellite. With multiple satellites, you are pointed in the general direction of the multiple satellites so the signal will not be as strong compared to pointing directly at the individual satellite. Normally, a signal strength 50 or above is sufficient. I hope this helps.
The problem for me was the TV giving off IR signals that interfered with DISH's poorly designed remote. When the TV's room ambient light sensor was turned on and it became dusk outside the DISH remote would stop working. Moving the receiver away from the TV helps but the problem is not eliminated until the light sensor is turned off. Until DISH corrects this poor design there may be no other viable solution.
This is a problem with weak signal strength, You will need to find a better place to put your television so it can receive enough signal to operate correctly. If this does not solve the problem, you will need to check the satellite box for problems with receiving the signal from the satellite. You may need help from the satellite company to check the signal strength output and input levels to make sure its working properly. I hope this information helps you solve you problem with the loss of satellite signal in your television. Thank you for using FixYa and have a nice day!
Sorry it took so long for you to get a reply to your request for help.You have had a component failure in the system. This type of problem requires a qualified satellite service technician. He will have to test each component in the video signal pick up to see which components may have failed. This will be done with signal tracing equipment and testing meters to test the signal path and strength of the signal.The power overload may have taken out some internal signal processing circuits. I hope this information helps you solve your problem. Thank you for using FixYa and have a nice day!
When dealing with satellite tv, you have to set the remote for satellite by setting the correct code for the satellite dish and pressing on the SAT button. Then, you have to set it for sound by pressing on the TV button and placing the correct code for the brank of TV.
In other words, you must set both sound and satellite to be able to control the channels and the sound. This is somewhat awkward for people with disabilities, but it can be taught.