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When that happens it is often because the drum bearing is starting to go. The first symptom is a loud high pitched noise during the spin part of the cycle. As problem gets worsening you will notice that the drum will be a bit wobbly if you spin it by hand.
We experienced the same thing. I was able to restart and locate the noise to the water pump. After disassembling the water pump found the impeller shaft sliding out. For some reason this shaft will not stay in place. Had to order a complete pump assembly as the electric motor is not available.
Sometimes the unplugging helps, or hitting "Cancel" several times. Guaranteed to work though is to remove top, reach down the top to the door lock. (Tight squeeze and need to be a little tall to reach) Once your hand is down there, on bottom of lock mechanism is a small handle that must be pulled straight down and manually unlock the door. This can also be accomplished by removing lower front panel and reaching up to do the same. BTW, while in the top, make sure all the electrical connections are tight. I found some loose before, probably from the spinning action.