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I installed a 5 PGBK ink tank that I bought new about a month ago and have printed several documents since thin but now it tells me that the following ink tank cannot be recognized. I've taken it out and reinserted plus rebooted my printer several times but the error message kepts coming up so I can't use my printer now. This is the wrong time of year for this with pictures to print! Please advise me what to do. sharon

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  • 2 more comments 
  • gspren Dec 20, 2008

    I did clean the connectors but the problem still is occurring.

  • gspren Dec 20, 2008

    the ink well is 3/4 full and I hate to waste the ink that's why I have not purchased a new one .

  • gspren Dec 20, 2008

    My tank is 3/4 full and I hate to waste all that ink. So far I do not have a solution.

  • gspren Dec 20, 2008

    Actually, none of those possibilities worked in my case. I have found out that possibly the tank has gone bad. Thank you for your comments though.

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Welcome-

have you tried reinstalling the drivers for the printer? sometimes the drivers mess up and they need to be reinstalled. if you get me the make and model of your printer i might be able to find you the most update drivers.

tom

Posted on Dec 20, 2008

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Hi Sharon,
These are the possibilities:-
1. The ink has leaked inside and not letting the circuitry to respond properly-For solving this take out the tank and clean it , if possible check for leakage inside the printer and clean that also
2. Ink tank is empty you have to change it.
3. The firmware inside the printer has gone bad and need to be reloaded/repaired by a qualified technician.
Please rate me appropriately if you are satisfied with my answer,in case, if you want any clarification please get back to me.

Posted on Dec 20, 2008

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Might be installed ink tank has not enough quantity of ink in it thats why printer give error.
Install new ink tank, available in ebay with 15.49 only.

Posted on Dec 20, 2008

  • Shahid Electronics
    Shahid Electronics Dec 20, 2008

    You can have above said ink tank just to confirm the installed one and in near future printer would require it.


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Check the ink tank contacts and clean the connector, if there is ink on them, that can be the cause for the error message.

Posted on Dec 20, 2008

  • Ginko
    Ginko Dec 20, 2008

    Try cleaning the connectors on the printer carriage, if this does not help it is because the 5 PGBKchip had been reset, and you need to replace it with an original cartridge.

    Unfortunately many manufacturer do this to stop the distribution of other brand cartridges.

  • Ginko
    Ginko Dec 20, 2008

    When that happen there is still ink inside, you need to use a chip resetter on the ink tank to have it working again.

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3 Answers

My PGBK ink cartridge is not printing. I just replaced it. Everything else is working fine. I have done several cleaning jobs on it and the test prints that I print don't even show PGBK or the black...


the PGBK ink cartridge might not be getting a good connection you might have to remove it and check the connections or clean the connection bars

You might have to uninstall the printer restart your computer then reinstall your printer

click start control panel administrative tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you

might see a yellow? ! question exclamation mark or a red X this will mean you need to install a new driver for this device right click you will have options to update driver,disable,uninstall or select properties again you will have the similiar options also you can troubleshoot the device
hope this helps you

Oct 21, 2011 | Canon Pixma iP4500 InkJet Printer

1 Answer

Getting error U043 "The following ink tank cannot be recognized. I have the correct tank. Pixma 520 ...tank # 5 PGBK


Hi,

The little chips on the front of the cartridge create a trouble for people trying to refill the cartridge, as of right now, there is no way to easily reset the chips. If you refill them, they still register as empty, and therefore don't work.

If the following tips doesn’t help, you can try to install the original new ink cartridge following the instructions in the user manual. This can solve the problem.
Note :
Be sure to install the ink tanks in the correct order indicated by the label on the Print Head Holder. The machine will not print if an ink tank is installed in the incorrect position.
For information on the compatible ink tanks, refer to the back cover of the Quick Start Guide.
Tips before Replacing Ink Tanks : Important:
- To maintain optimal printing quality, we recommend the use of specified Canon brand ink tanks.
Refilling ink is not recommended.

- Once you remove an ink tank, replace it immediately. Do not leave the machine with ink tanks removed.
- Replace empty tanks with new ones. Inserting partially used ink tanks may cause the nozzles to clog. Furthermore, with such tanks, the machine will not be able to inform you when to replace the tanks properly.
- Once an ink tank has been installed, do not remove it from the machine and leave it out in the open. This will cause the ink tank to dry out, and the machine may not operate properly when it is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use.
- Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified.
Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning, which may be necessary to maintain the machine's performance. When an ink tank is out of ink, replace it immediately with a new one.

After replacing ink tank;
Turn off the machine, and unplug the power cord of the machine from the power supply. After five minutes or more, plug the power cord of the machine back in, and then turn on the machine.

If you would like to vote for the answer, this will help the others to see the similar problems solved and also will be a satisfaction factor for me to continue helping you.
All the best.

Mar 25, 2010 | Canon PIXMA MP520 InkJet Printer

1 Answer

Canon MX850. Print blank after ink changes. The black ink, PGBK-5, ran out so I replaced it with a cheap generic ink tank. But it didn't work, nothing print, not even color copy. I thought the ink is bad...


That is a common problem on all Canon printers, the purge assembly on the right where the printhead parks, has a pump inside and hoses that go to the filters and ink absorbers. When that unit goes out you need a replacement. A job best done in a shop. When the printhead is not cleaned and primed properly you get blank pages no matter how full the inks are.

Dec 24, 2009 | Canon PIXMA MX850 Multifunction Printer

1 Answer

Color tank isn't installed --- but it is!


Make sure that all tickers are off from the tank and clean the housing good and run self clean first and reset the printer

Nov 07, 2009 | Canon PIXMA iP90 Mobile Printer

2 Answers

How do I direct my Canon ip4300 Printer to no longer print from the normal black 5BGBK cartridge (empty) but to print from the 8BK (full)


You can't because CLI-8Bk ink cartridge is use only for photo printing.For text, document or gray scale printing the printer use PGI-5Bk.You need to replace your empty PGI-5Bk.

Oct 19, 2009 | Canon PIXMA iP4300 InkJet Photo Printer

1 Answer

Canon PIXMA MP530 printer repeatedly getting LCD Error Message: "CHECK INK U071 5Bk". I have removed, reinstalled, reseated the 5Bk and all other ink tanks multiple times. Usually when this...


I have Canon M560 printer installed 8 months ago. I replaced the CLI 221 Magenta and CLI221 Cyan ink cartridges, won't work and got this message Error 1411. Tried repeatedly to reinstall the ink cartridges and still have this message coming back. Any solution you could offer? I would appreciate it. Thank you.
ben

Nov 06, 2008 | Printers & Copiers

1 Answer

Black ink


The PGBK cartridge is a pigment black ink, while the others use a dye for coloration. The pigment black is used when printing text and other documents. The dye ink is used when printing photos and other colored documents. The dye black is used in conjunction with the color (dye) inks to provide tinting and color gradation, and therefore is not used nearly as much as the pigment black unless you use your printer only for printing photos.

If you're printing text and documents, you will need to buy another pigment black (PGBK) cartridge.

Oct 13, 2008 | Canon MP610 Photo All-In-One Printer

1 Answer

A big PGBK ink cartridge problem


Call - 1-800-828-4040
Verify they are installed correctly.
Remove the print head or ink tanks properly following the procedure below.
1. Confirm that the printer is powered on and open the top cover. The print head moves to the replacement position.

Note: When the top cover is opened more than ten minutes, the print head moves to the right side. If this occurs, close the top cover, and open it again.

2. Open the paper output tray and pull down the inner cover.

3. Remove the ink tanks by pressing the tab of each tank.

Note: Handle the ink tanks with care so that your clothes and surrounding area do not get soiled. When replacing multiple ink tanks, make sure to replace one by one.

ip4200_ink_remove.gif4. When removing the print head, raise the print head lock lever first.
raisephlocklever.gif To reinstall the Print Head and Ink Tanks
1. Place the print head in the holder and lower the print head lock lever carefully until you hear a click.
putinphnlockit.gif2. Insert ink tanks into the print head.
Press the mark 'PUSH' on the ink tank firmly until you hear a click.
ip4200_ink_install.gif
3. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.
ip5200r_ink_tank_seat.jpg
<1> The ink tanks are installed properly.

<2> The ink tanks are not installed properly.
Note: <Ink Tank Lamp> You can check the status of each ink tank according to the way its lamp flashes.

On: The printer is ready to print.

Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.

Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.

Off: An error has occurred and the printer is not ready to print.

4. Put back the inner cover and close the top cover.
Note: When starting printing next time, the print head cleaning launches automatically.
During the print head cleaning, the Power lamp flashes green. Do not do other operations until the flashes stops.



James Mac

Sep 10, 2008 | Canon PIXMA IP5200 InkJet Photo Printer

1 Answer

Canon MP600


manleeroas, not that it will help but try a few drops of isopropyl alcohol. directions given at this link:
http://www.ehow.com/how_2078853_clean-clogged-inkjet-print-heads.html

Sep 01, 2008 | Canon PIXMA MP600 all-In-One InkJet...

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