Prints lightly and unevenly even though toner levels OK
Have had printer over 1 1/2 yrs. Replaced all toner cartridges 3 mos. ago and after another month or so print quality became poor - light and uneven. Seems to be only the black and grays that are the issue. We have cleaned printer areas as suggested in manual with no result. Manual did mention adjusting the print resolution through the help screen of the printer driver, but there is no such thing with the MAC driver. Because of the expense of replacing a newer toner cartridge, we're wondering if anyone has any suggestions. Thanks!
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there's a few reasons why your printer is doing this - I would recommend the following action:
1 disconnect the printer from your PC ( USB/Net)
2 power off the printer
3 open the top/ front and pull out the process section( where you put your toners)
4 individually remove and then reseat these toner cartridges
close the covers back up and power on ( still disconnected from the PC)
5 allow the printer to come to ready ( if it wont come to ready there may be a problem with one or more of the toner cartridges)
6 print an internal testpage ( press menu , select information, select configuration, select print)
7 whent his prints you know your printer is going to be ok, On your PC-clear ALL the print queue- reconnect to printer and test!
1. Take the toner out and shake it side to side so you even the toner level in the cartridge.
2. If this won't fix it, check toner level, might be low. If low, you need to replace toner.
3. Last option, you might have to replace the Photoconductor Unit.
You gotta reset the plastic piece at the end. Also, get you some black electric tape and tape the 2 circular clear plastic plugs on each end of the cartridge. The sneaky bastards at Brother shoot a laser through these clear plastic plugs and when the toner goes below these plugs that causes your printer to say your out of toner even though your not. Therefore if you tape over these clear plugs, then you can squeeze another 225 pages of pure printing bliss without needing a replacement.
The Printhead IS located above the toner cartridge on this model. There is a small opening that allows the laser light to shine through the case to the imaging unit on the toner, but you can not access the the laser without disassembling the printer.
Even though this is a new toner cartridge, it may be defective, even more likely if it is a non-Dell or remanufactured toner. Try reinstalling the old toner cartridge. Even if it prints light because it is low, if it is uniform across the page then the new toner is defective. Return or exchange it with the manufacture.
Time has nothing to do with how long a toner cartridge will last. What is the page count on the cartridge?
Don't expect too much from it if it is the original cartridge that came with the printer as they have a very short fill.