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You may already have the driver on your laptop. Follow the following instructions to install them: To solve the issue, you have to edit the windows registry
Click Start, then Run, type REGEDT32 and click OK.
Locate and then remove the following registry values:
setting in your DVD burner utility
look for options or advanced settings on the utility that burns the DVD or CD's i e nero or roxio etc.
Usually you can format a DVD CD burner to make it playable on all devices
Go into your BIOS and see if the drive is recognized in there. If its not, then you'll need to turn off the laptop. Take out the drive from the system and then put the drive back into the system. Now go back into the BIOS and see if its recognized in there. If it is still not recognized then the drive is bad and would need to be replaced.
If the drive is recognized then go into windows into the device manager and see if the drive is there. If its not recognized properly then that means you might either have spyware or a virus on the computer. You can also try replacing the drive as well to make sure its not a drive problem.
According to the ACER Aspire 6920 specs, it does not have a Blue-ray player only DVD CD R/W drive. Therefore it cannot play blue-ray movie disks.
The specs of the DVD drive are as follows :- Optical Storage
TypeDVD±RW (±R DL) / DVD-RAM - Integrated
CD / DVD read speed24x (CD) / 8x (DVD±R) / 6x (DVD±R DL)
CD / DVD write speed16x (CD) / 8x (DVD±R) / 4x (DVD±R DL)
CD / DVD rewrite speed16x (CD) / 6x (DVD-RW) / 8x (DVD+RW) / 5x (DVD-RAM)
OK you may want to tr changing the program you use to burn with. This will determine whether it is a hardware fault or a software fault. Try using
http://cdburnerxp.se/ should help.
I hope this helps. If it does could you please rate me.