Question about HP Photosmart Pro B9180 InkJet Printer

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HP L7780 all-in-one fails alignment test; will not print in black

I have done all the resets and spent about 5 hours in the phone with HP. Nothing works. The printer prints its self test just fine...but in Magenta...no black, evenn though it is set to print all text in black.

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Clean the encoder strip, that is the plastic strip that runs near to the traction belt.

Posted on Dec 20, 2008

  • Ginko
    Ginko Dec 20, 2008

    First ensure you are performing the alignment procedure correctly.

    Clean the encoder strip, that is the plastic strip that runs near to the traction belt.
    The encoder strip tells the printer the position of the carriage and print head, when there is an alignment problem this part is usually the responsible.
    Use cotton and isopropyl alcohol to clean the strip.





  • Ginko
    Ginko Dec 20, 2008

    Fails the alignment is a different thing, if the printer prints all in magenta, then it has a clogged or faulty print head, try using a cleaning cartridge, see HP CLEANING CARTRIDGES,
    if that does not work have the print head replaced.


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