Have leveled and standing by itself not touching anything but floor. on 2nd story floor . Can anything be done, to dampen vibration . rubber pads etc? new machine 6400 model.otherwise works great. /thanks
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First, check to make sure you aren't loading the washer excessively. Many times it is an unbalanced load. Second, check to see if the washer is level. The feet are adjustable and allow you to level the washing machine. While checking the level, make sure the floor underneath is stable as well. Lastly, if these do not help, you may need to have the dampners checked (these are like shock absorbers and minimize the vibration of the drum).
your problem may be in the shocks or because this machine is very powerfull and spins very fast that the floor is giving (has play) and needs to be supported up from underneath it if u put the machine on a cement floor lock the legs securly to the machine if it spins fine then your floor is the problem
if it still shakes then i would replace the shocks
(sol v ya prob)
make sure you loads are balanced, put heaviest clothes in first... if you can rock it by hand then the legs are not adjusted properly. If you stand 2 feet away from front of machine, jump up and down and see it move the floor is soft and you need 2 sheets of plywood to make 1 1/2 inches put under the machine
has one of the shocks come loose or broken. Open the back of the machine (power-off of course) and on either side of the drum there is a shock absorber. A visual check should tell you if there is a problem.
Front loaders are prone to vibration problems. Don't want to go into the technical details of why, but it's important that they're placed on very solid surface (preferably concrete or tile), and checked that their feet have been adjusted so that the machine is level. Unfortunately, most people don't have a concrete pad for their washer. One simple option to consider is to provide dampening of the vibrations. This can be done very simply as this one fellow demonstrates. The main thing to keep in mind with this solution is that it is merely trying to dampen the vibrations. Don't be too forceful in your own solution (think lightly touching the top of a vibrating tuning fork with your finger to stop the tone).
I have the same Duet that vibrates heavily during spin cycle. Leveled the unit with no success (our unit is mounted on the high base). Long story short, I went to Lowes and purchased a package of 4"X5" self stick foam rubber pads called Grippers by Wasman Consumer Group and paid a low price of $3.50. Since the washer walked forward, I cut one of the two Pads in the package in half, removed the sticky side paper protector and centered a half, sticky side to washer pad, to each front washer pad. The problem was solved.
I made sure the round floor pads of the washer were tight and the unit was level before attaching the Grippers. Hope this helps.
More than likely it did not get reinstalled right after the move. All four of the leveling legs must be firmly touching the floor. If one is even the thickness of a piece of paper off the floor it will start to rock during spin and the problem just amplifies itself. Make sure it's perfectly level and that all the feet are firmly on the floor.