Question about HP Photosmart C5180 All-In-One InkJet Printer
I have an HP D7400 and I can't print a black and white document because my yellow ink cartridge is out.
How do I do this?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Chances are that your print driver is set to print in black and white
while the copier side is automatically detecting that your original is
in color. To have the printer print in color: Select file print, select your printer and hit preferences. Select the Paper/Quality tab and switch from Black and White to Color.
Posted on Apr 28, 2008
A part solution is print/properties/maintenance/ink cartridge settings/select black only.
You do initially have to buy another color cartridge but you won'thave to buy another expensive color cartridge again in the future.
Posted on Jan 12, 2009
/* Style Definitions */
mso-padding-alt:0in 5.4pt 0in 5.4pt;
font-family:"Times New Roman";
I might have an idea why this is happening....The print cartridges might need cleaning...
Follow the steps below to do this....
Step one: Remove the black, photo print cartridge, or the gray photo print cartridge
The black, photo print cartridge, or the gray photo print cartridge is in the right side of the carriage. -Lower the cover of the product.
-If the print cartridge status light flashes, proceed to Step two: Replace the print cartridge.
If the print cartridge status light is off, proceed to Step three: Manually clean the print cartridge.
Step two: Replace the black, photo print cartridge, or the gray photo print cartridge and remove the tri-color print cartridge
- Remove plastic tape from new ink carttridge CAUTION:
Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper electrical contacts.
The tri-color print cartridge is in the left side of the carriage.
-Lower the cover of the product. -If the print cartridge status light stops flashing, proceed to Step three: Manually clean the print cartridge.
If the print cartridge status light still flashes, replace the tri-color print cartridge. If the issue continues, service the product.
Step three: Manually clean the print cartridge
1. Gather the following items to clean the print cartridge and carriage:
o Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge.
o Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
o Sheets of paper or a paper towel to rest the cartridges on during cleaning.
2. Open the product cover, and wait until the carriage stops moving.
3. Remove the print cartridge, and place it on a piece of paper with the nozzle plate facing up.
Clean the contacts quickly so that the print cartridge is not outside of the product for more than 30 minutes. If the cartridge is outside of the product for too long, the ink can dry and clog the nozzles.
4. Unplug the product.
5. Dip a swab in the clean water, and then squeeze it to remove most of the moisture. The swab should be only slightly damp.
6. Clean the print cartridge contacts. Do not touch the nozzles.
7. Clean the contacts in the carriage, inside the product.8. Either let the print cartridge sit for ten minutes to allow the cleaned area to dry, or use a new swab to dry it.
9. Reinstall the print cartridge.
10. Plug the product back in.
11. Close the product cover.
If there is anything more I can do for you please let me know if not and the problem is solved please rate it, Thanks, JCE
Posted on Apr 14, 2009
Tips for a great answer:
Sep 03, 2013 | HP DeskJet 6122 InkJet Printer
Mar 21, 2013 | HP Officejet 4620 e-All-in-One Printer,...
Jun 19, 2010 | HP Photosmart 7450 InkJet Printer
Jun 18, 2010 | HP LaserJet 2840 Printer
Sep 29, 2009 | HP Office Equipment & Supplies
Jun 23, 2009 | HP DeskJet 940c InkJet Printer
May 01, 2009 | Computers & Internet
Apr 29, 2009 | Brother Office Equipment & Supplies
Dec 09, 2008 | Lexmark X2600 InkJet Printer
151 people viewed this question
Usually answered in minutes!