Question about Microsoft Xbox 360 Console

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How to install the dvd-rom drive model ts-h943

After i install it what do i need to do next

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In response to the November 2006 update error that "bricked" his console, Mr. Kevin Ray of California has filed a class action lawsuit against Microsoft in Washington federal court in early December of 2006.[64] The lawsuit seeks $5 million in damages and the free repair of any console rendered unusable by the update. This will be the second such lawsuit filed against Microsoft, the first having been filed in December of 2005, shortly after the 360's launch.
Following Microsoft's announcement in December 2006 that it would extend the Xbox 360 warranty to a full year, from the previous 90 days, Ray's attorney confirmed to the Seattle Post Intelligencer that the lawsuit had been resolved under confidential terms.[65]

Posted on Dec 21, 2008

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2 Answers

Xbox 360 DVD Drive Not Reading Games Only DVD,CD after replacing the dvd rom

If you replaced the DVD-ROM drive yourself, some newer Xboxes do not recognize and/or function properly with older drives. I tried replacing a drive in an older Xbox with an older yet DVD-ROM drive, and it would not work. When replacing a DVD-ROM in an Xbox, it is advisable to use the same model drive, as the Xbox does strange things when you introduce different hardware. The url of a page is below that details the different drives that Xboxes use. See if your new drive is the same as the old one, and if not, that is almost certainly the issue.

Good Luck!

Jul 07, 2011 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 will not read any game disc

Have you tried a known good disc? have you tried one of these discs in another 360? if you have and they work, but they dont work in yours, it sounds like the CD ROM drive is defective.
If you have the knowhow, you can buy and install a replacement drive for under about 40 dollars. Here is a link I found on amazon complete with reviews
good luck! Please rate if this helps.

Feb 01, 2011 | Microsoft Xbox 360 Console

1 Answer

Disc wont play. screen says open tray then close tray over and over

this is most likely caused by a faulty dvd drive. I just recently replaced one in one of my 360's. Keep in mind if you open the xbox you will not only void the warrenty but microsoft will never repair it and then your on your own.there are two possible solutions to the problem.
1) open the console and remove the dvd drive and replace it with a new one. If you coose to do this you will have to make sure you get the exact same dvd drive or you will run into problems. I had a samsung ts-h943 and bought a new one for $32 at PC Direct. You can also find these on ebay. There are also philips or benQ drives. Which ever it may be buy the exact same one. You will need to flash the new drive with the key from the old drive. Each drive has a "key'' or serial number that the mother board match up with. If you don't want to or don't know how to retrieve the key and flash the drive you can do what I did and open both the new drive and the old drive and swap out the com board. This looks like a mini mother board and makes the drive and the mother board communiciate to each other and be able to play games. If the drive isn't either flashed or com board swapped out the drive will not play games only dvd's
2) If you want to leave your console closed to avoid the warrenty being voided you can turn it into xbox has a RROD and they will issue you a referbished console.
If you found this helpful and need further instructions on how to swap the drive your self let me know.
I'm new to this community so please rate. Thanks!

Oct 17, 2010 | Microsoft Xbox 360 Console

1 Answer

Bought a Replacement Samsung TS-H943 DVD-ROM Drive for Xbox 360

Hello. The pcb board is "married" to the motherboard with a certain firmware. If you didn't flash the new drive with the correct firmware it will not work. The best thing to do is just replace the laser if you have DVD drive problems. I hope you still have the old one! Good luck to you. Thanks!

Jan 17, 2009 | Video Game Consoles

1 Answer

Installed new Xbox DVD ROM, but cannot read games

The DVD drives must match the motherboard that it came with. Unless you go through a very complicated re-flashing process. If the motherboard and DVD drive do not match, it will not play 360 games

Dec 04, 2008 | Microsoft Xbox 360 Console

1 Answer

What i need to connect xbox 360 to pc

The VIA VT6421A chipset is the exact chipset you need to connect your 360 to PC, so yes that card will work perfectly.
Keep in mind if your thinking of flashing your dvd drive, I think this chipset designed to only work with the TS-H943 and Phillips model.

Aug 07, 2008 | Microsoft Xbox 360 Console

3 Answers

Xbox 360 Dvd drive Eject

Sounds to me like someone tried flashing the drive and failing or the drive has the wrong laser installed in it. Shoot me an email at and I can help you through it

May 29, 2008 | Microsoft Xbox 360 Console

1 Answer

Won't read disks a lot of the time.

I am having the same problem, about 2 weeks ago when logging into Xbox Live it required yet another update, within a couple days my drive made some grinding noises a few time, said unable to read disks and now "open tray" is all I get, I'm hoping it is the laser lens and have one being shipped. I tried a dvd cleaner as well as opening and cleaning the laser,mirror as best I could, but I think there are issues with the TS-H943 dvd drive in the past which is what I have, if cleaning doesn't work, call MS for repair/replacement if under warranty, if not you may be in the same boat, I'm hoping its just a laser issue and not a DVD key issue which I'm betting on. I've read of several similar issues recently and could be another try for MS on their anti-pirate mis-attempts. We all know what a bunch of morons employed at MS can accomplish!

Dec 16, 2007 | Microsoft Xbox 360 Console

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