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Help... every now and then my keyboard says no connection. And I can't figure out how to fix it.. I changed the batteries and checked connections and nothing.
well it wasnt the mouse .. it was the keyboard itself... but I think we fixed the problem by looking on another site that described restting the connect buttons first to the mouse and then to the keyboard and it seems to have come around..so far.well it wasnt the mouse .. it was the keyboard itself... but I think we fixed the problem by looking on another site that described restting the connect buttons first to the mouse and then to the keyboard and it seems to have come around..so far.
hmmm the only heading I see is keyboard and mouse together. So where should I be posting this?? I see no seperate keyboard tag.hmmm the only heading I see is keyboard and mouse together. So where should I be posting this?? I see no seperate keyboard tag.
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By default this comes with rechargeable batteries but just to make sure it isn't a battery/charger problem try using new alkaline batteries. If it works then you may have a problem with the charger.
If the problem definitely isn't batteries then the next candidate is transmission of the signal between the cradle and the mouse. Move the base or the mouse to within a few inches of each other. Make sure the mouse is working then start moving the mouse/cradle to its original position or further away till the problem reappears. Chances are you'll find an obstruction or a distance issue. Ordinarily these should transmit at least 3 to 5 feet away, sometimes even further. Over time I have seen a degradation of the range to the point where they have to be fairly close together to work reliably. If its still within the warranty I?d call Logitech for a repair/replacement.
Let us know if you have any other questions otherwise thanks in advance for rating this post.
Sorry, the post was listed under MX 500 mouse, thought you had transposed keyboard in place of mouse by accident.....Sorry, the post was listed under MX 500 mouse, thought you had transposed keyboard in place of mouse by accident.....
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Hi,
Please use the connect utility to re-sync after battery swap or unexpected disconnection :
ftp://ftp.logitech.com/pub/techsupport/mouse/
Then depend which version of set point you are using, I recommend you to upgrade to set point 6
setpoint600.exe23.7 MB25/02/2010 13:48:00
Then start menu -> Logitech -> Mouse and keyboard -> connect utility
Thanks and have a nice day
Julien
HELLO, ALL YOU HAVE TO DO IS TO DOWN LOAD THE SOFT WARE THEN PLUG IN THE USB AND AFTER THAT ON YOUR RECIEVER CLICK THE CONNECT BUTTON ON THE RECIEVER TILL IT RECONIZES BOTH KEY BOARD AND MOUSE I HAVE THE LOGITECH WIRELESS SYSTEM AND I LOVE IT TILL THE BATTERIES GO OUT ON THE MOUSE OR KEY BOARD LOL THEN RESTART YOUR COMPUTER.
Did you check to ensure the batteries are good.
Normal
0
Turn the mouse over and find the small
rest/connect button on the bottom of the mouse and press it.
This should connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press the button on
the mouse. This should be done whenever you change batteries or
glitch.
Hope this helps you. Bud
If it is wireless you will have to push the connect button on the wireless receiver after installing batteries even if the lights on receiver are on other wise your computer will not reconize it but you will get message that the item is working properly.
well it wasnt the mouse .. it was the keyboard itself... but I think we fixed the problem by looking on another site that described restting the connect buttons first to the mouse and then to the keyboard and it seems to have come around..so far.
hmmm the only heading I see is keyboard and mouse together. So where should I be posting this?? I see no seperate keyboard tag.
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