Question about Tomtom GO 510 GPS Receiver

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Tomtom 510 not recognised by Tomtom Home

Hi, I just tried to attach my 510 to the home hub but once the 510 has asked if I want to connect to the computer and press 'YES", it just stops and the computer can't find it. I have tried all 3 USB ports but to no evail. Any ideas?? Cheers

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Re: Tomtom 510 not recognised by Tomtom Home


Posted on Apr 27, 2007

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Does not recognise the sd card

This is a common error ans is usually caused by the card not being formatted correctly

A card reader/writer on you PC is the best option

If you can plug the card in somewhere other than into the Tom Tom.
Even a card reader attached to the PC vai a USB cable will work

The computer will see the tomtom as a USB drive that can be accessed like a flash drive.

You need to format it either as "FAT or "FAT16" using the reader
In either my computer or windows explorer right click on the card (propably listed as removable drive)

Select FORMAT and use one of the FAT options above.

Plug your tomtom into the pc but don't run the tomtom home software
If the tom tom asks if you want to connect to computer say yes
Now Simply copy all of the files on your tomtom to the new card.

Once you finish doing the copy, you should be able to insert the card
If you need to add any maps voices etc then disconnect the tomtom from the pc and start the tomtom home software, then connect the tom tom to the pc.

Many tom toms will accept up o a 4gb card (but not micro versions)

Aug 21, 2009 | Tomtom ONE XL GPS

1 Answer

I lost the dock that connects to the computer

Your only option is to purchase another Home dock for your TomTom GO 510. The 510, 710, and 910 all use the same dock. The cheapest place to purchase a home dock is ebay. The answer to the second part of your question is no, you cannot purchase a usb cable to connect your TomTom GO 710 to your pc. The TomTom GO series uses a proprietary dock.

Jul 16, 2009 | Tomtom GO 510 Car GPS Receiver

1 Answer

Updated Post: Map card not recognised - NOT SOLVED!

Sounds like the card reader in your tt 510 is having a problem. I have had this same problem on several 510 and 710's. If you have dropped your tt the ribbon cable may have become dislodged from it's connector, but I would say this is unlikely. If you have a card reader in your pc or printer insert the card there and see if tt home comes up or it is displayed in my computer.
Hope this helps

Apr 18, 2009 | Tomtom GO 510 GPS Receiver

1 Answer

Tom tom home does not see my tom tom go 520

Hi canal_boat_m

Try this solution:

STEP 1 Un-install Tom Tom Home from your PC

STEP 2 Click on the link below:
This will download a little removal program for the Tom Tom Home program.
A Black window will appear briefly then close.
• Make sure that you have got Administrator rights on the PC. Otherwise you may not be allowed to connect new hardware (especially the case when using office computers)
• Reboot your PC

STEP 3 Visit Tom Tom website and download the current new version of Tom Tom Home and install it to your PC
STEP 4 Connect the TomTom

• Make sure the device is fully charged before connecting it to the computer. Ideally a mininum of 4 hours charge.
• Reset the device using a paper clip (see When resetting, keep the reset button pushed in for at least 20 seconds, but DO NOT turn the device back on just yet.
• Ensure that your TomTom has power connected to it. There should be a green light on the TomTom unit. If your device came with a Home Charger, please make sure that is plugged in to the TomTom also.
Your Tom Tom should ask you to 'Connect to Computer' if it does tap YES.

Your unit should now be recognized by your PC.

IF IT DOESN'T then follow the instructions below:

1. Connect your unit to your PC;
2. Copy two folders to your PC (namely 'Raster' and the one which holds all your maps - probably called 'United Kingdom and Eire';
3. Using Windows Utility, right click on the Tom Tom drive unit and select Fomat;
4. Switch off the unit and soft-reset it with a paper clip (but hold it in for at least 20 mins) and then re-connect it and power it up;
5. Tom Tom Home should now detect the unit and your unit should ask you to 'Connect to Computer' so tap YES;
6. Tom Tom Home will now say your device needs updating - and if you apply all the changes it will restore it to Factory Finished!
7. Then all's needed is to replace the two folders you backed up and any other items like mp3's and sounds, pics, etc.

Feb 27, 2009 | Tomtom GO 520 GPS Receiver

1 Answer

Frozen tomtom

You can get your original splash scren from here. You can also download free splash screens created by user through TomTom HOME.

To correct your device, try:

1. Hit the reset button on the back of the device - inside the serial connector.
2. Make sure the device is off and connect it to your computer via USB dock and connect the charging cable (green light should be on)
3. Hold down the power button until the device restarts.
4. The device should automatically connect to your computer.
5. Run TomTom HOME and check for any updates.
6. If there is no new application, try: <-- that will show you how to remove and then reinstall the application.

Dec 22, 2008 | Tomtom GO 510 GPS Receiver

1 Answer

TomTom Home

I had a similar problem when trying to update my dad’s old TomTom Go300. I bought a new map and downloaded TomTom Home 2 (as instructed on the website) but found that the Go300 was recognised by the computer it wasn't recognised by TomTom's own Home 2 software.

To cut a long story short I uninstalled Home 2 and downloaded Home 1 (from Home 1 is the one on the right, listed as being the version of Home you use for Navigator 6).

Then when I switched the Go300 on it was recognised by Home1 - although the new map I had bought wasn't listed as being available for download.

However, I updated the Go300 with the available listed free updates, then switched it off.

Downloaded Home 2 again and switched the Go300 on - this time it was recognised by the computer and the new map I had bought was available to download.

So far so good - the only problem was the the postcode search facility was not the same as it had been - I could now only search the first 4 digits of the postcode. There is a fix for this on the tomtom website:

which I followed and which worked.

Hope this may be of some use to someone! It took me hours to figure it all out. But it's up and running now.


I read and read and re-read the TomTom website looking for any info that would help but came up with nothing. A few hours later and the air thick with torrents of language I didn’t think I was capable of I discovered that I needed to download Home1 first and let the Go300 connect to the computer via Home1 before it would be recognisable by Home2. Okay…
On the website, though, Home1 is listed as being the version you use if you have TomTom Navigator 6. It’s not even called ‘Home 1′. Confusing eh? Anyway, I downloaded that and from there found that I could get my new map onto my Go300. Once the map and other updates were installed and I had switched the thing off I then found that Home2 recognised it at last.
That had to be one of the most ridiculously long-winded things I’ve had to do on a computer, mainly because TomTom’s confusing advice on their website made the whole process so damn difficult. Perhaps they hoped I’d give up and buy a new one? Tsk.

May 17, 2008 | Tomtom GO 300 GPS Receiver

2 Answers

TT Home does not recognise connection

You definitely need software and maps on an SD card. The TOMTOM will not work without a card inserted. The card will contain MAPS , Map authorisation codes ( to show they are genuine TOMTOM maps bought and paid for ) , POI ( points of interest ), GPS fix data , voices ( for spoken navigation ) etc etc etc. ....................
PLEASE NOTE , TRYING A CARD FROM ANOTHER TOMTOM is very unlikely to work. Each card has an authorisation code that is generated via an algorithm inside each TOMTOM and is device specific.
However , trying a card from another tomtom might produce a diferrent result but still not work , at least this might prove that the tomtom is working OK before you rush out and buy a tomtom card.

Feb 02, 2008 | Tomtom ONE GPS Receiver

1 Answer

TOMTOM 510 not reading SD card

I did find out how to solve the problem. I can't remember exactly where I found the solution but I think it was on TOMTOM website. You have to connect to TOMTOM home and reinstall the application. I put the TOMTOM disc in the computer (which came with purchase) and reinstalled the program. Which I thought was weird as everything appeard to be fine with TOMTOM home). Anyway, it worked. Good luck.

Sep 30, 2007 | Tomtom GO 510 GPS Receiver

3 Answers

PC does not recognise TomTom

Dont use a HUB, connect it directly to the PC.

Reset the unit by pushing a bent paperclip or pin into the hole on the bottom marked 'reset' turn it back on, plug it in & charge it via USB overnight or as long as you can in the car, make sure the led on the top is green, tap the bottom right of the screen & check the battery symbol on the unit says charging underneath.

If this doesn't help.
contact them about the problem...

Sep 03, 2007 | Tomtom One Europe v2 GPS Receiver

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