Question about Kenmore 19365 Computerized Sewing Machine

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Error 1 message will not leave

I was sewing and the needle started to shudder; then machine stopped and error 1 message popped up and will not go away.

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Hi - first, check your manual to see if the error is described somewhere. Follow the instructions. If the manual tells you to take the machine in for repair, try a couple things first.

Often when your needle starts to shudder, the thread is caught on something somewhere along the sewing path. Turn off your machine, change your needle, take all of the thread out of the machine and rethread it. Then remove your bobbin to make sure that there is nothing stuck in the bobbin case, or in the area where you insert your bobbin into the machine. Look around the sewing area to see if something looks out of place.

After you insert a new needle and rethreaded your machine, and before you turn the machine back one, try using the wheel to make a few stitches manually. Watch your sewing thread to make sure it is feeding evenly. If the needle does not move up and down correctly, or if you hear a grinding or bumping sound, you probably need to take the machine to be repaired. Otherwise, turn your machine back on. If the error message is gone, try sewing slowly for several inches - if all seems well, increase the speed a little at a time. If anything seems off to you while you sew - stop sewing immediately and look very carefully to see if you can find a problem.

Posted on Jan 31, 2009

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1 Answer

My brother cs-6000i computer sewing machine shows a E6. I cleaned around the bobbin and checked the needle. I replaced the bent needle and it still does the same thing "E6". What will fix this?


Follow the instructions below if you receive the error message "E6"
1. Check if the machine rattles and stops as soon as the sewing starts
- Upper thread could be tangled or threaded incorrectly
- Check that the thread take-up lever is threaded

- Raise the presser foot to raise the needle to its highest position and re-thread the machine
2. Remove the bobbin and bobbin case
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- Install the bobbin case so that the projection on it aligns with the spring and install the bobbin into the bobbin case

3. The needle could be bent
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If the problem persists, your machine may require service.
If the machine is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.
If the machine is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:
http://www.brother-usa.com/service/default.aspx
https://help.brother-usa.com/app/answers/detail/a_id/54048/~/error-message-e6

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