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There is a locking ring that goes in front of the lens. Problem is when you put the lens back in, there was nitrogen in-between the the lens. Its there to keep anything growing in there. I worked on optics in the Army.
Hi, This problem is related to the malfunctioning of zoom motor, Two possibilities are there, 1- If company provides technical help on component leve in your regionl then zoom motor may replace. 2- If component level support is not available then LENS ASSEMBLY must be replaced. Contact your nearest fuji service centre or contact any expert nearby for the specific part replacement. Thanks for using fixya.
I recently came into this camera and after a day of testing it, it's doing the same thing. My work around is this. When it's on I press the zoom function and the lens then pops out. Then after it's out, I remove the batteries while it's still on. Put the batteries back in, and power it on (lens will be popped out) and then it starts working. I only paid $7 for it at a good will. So I was taking a chance it worked somewhat. This may work for you temporarily. Not sure how long this one will last.
Had the same problem today with my daughter's Fuji A820 displaying "Zoom Error" at switch on with the lens remaining in the body of the camera and not extending.
I am told this has occured once before while still under warranty and after 2 months at the repair centre.
Before dismantling it I thought I would get a few ideas from this site, and what worked for me was to press the ON button, and at the same time smacking the camera VERY solidly into the palm of my free hand similar to cleaning out a mouth organ. The lens came out immediately and continued to work until I demonstrated to my daughter the corrective action I took ( Gave it another good smacking) where-upon it stopped working again. Another dose of the same medicine corrected it again,
My daughter indicates she has never dropped the camera but could well have given it a good jolting whilst it was in her handbag which she tends to throw on the front seat of her car when getting into it to drive somewhere. This may be the cause of the malfunction in the first place.
Hope this of some help to anyone grasping at things to try.