Question about Zanussi WJS1265W Front Load Washer/Dryer

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Hotpoint wm63 door locked

Door lock light staying on so i cant open front loader door . do you have any ideas on how to open the door

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  •  Sherman
    Sherman May 11, 2010

    did the washer drain

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  • Zanussi Master
  • 3,463 Answers

The door lock has failed in the locked mode, only way to open door is to force it open.
Remove top cover, screws at rear , slide cover back away from you.
Down at the front right side you will see the lock, it is reddish brown in colour, with 3 wires attached.
Force a long handled screwdriver or similar between lock and cabinet front, and force the lock, you may have to break it, but it does not matter as it is faulty anyway.. The door will then open.
Remove the 2 screws holding the rest of the lock , and pull up with wires still attached, .
Transfer wires to new lock on the same connectios, and refit.
Test it, if it still does not work then you may have to fit a new door latch and or spring.
Plz rate this solution and if you have any further probs, plz let me know.

Posted on Dec 25, 2008

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Posted on Jan 02, 2017

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