Question about NorStar Meridian M7310 Phone

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When attempting to retrieve messages it indicates the mailbox is locked.

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Which mailbox? Just a users or the system admins mailbox?

If a users, you can go into system admin and modify the mailbox, one of the options is to default the password.

Posted on Jan 03, 2009

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1 Answer

Voice mail locked after various attempts at putting wrong password in. How do I rectify?


Your mailbox is assigned a maximum number of incorrect password attempts.
Norstar Voice Mail records the number of incorrect attempts from the last time your mailbox was successfully accessed. Once the number has been passed you are"locked-out" Your mailbox cannot be opened again until the System Coordinator resets the password

Oct 22, 2013 | NorStar Meridian M7310 Phone

1 Answer

Our phones have been working fine without incident for almost 5 years, as is.We no longer have the Administrative Switchboard, as our phone system was separated between two offices. This morning, with no...


Programming for the voice mail is done on M7310, M7324, or T7316e sets. Try finding one of these sets around the office to do the administrative programming.

Sep 03, 2013 | Nortel Meridian M7208 Corded Phone

1 Answer

Can't access the General Delivery Mailbox


To retrieve message from mailbox behind the phone:
Feature 981
Enter your password as asked

To retrieve message from mailbox that is not behind the phone:
Feature 981
Press OTHER
Log = Your ext # and password together
Press OK

Example if mailbox 100 and password 1234 then your log = 1001234

Example if mailbox 221 and password 5678 then your log = 2215678

Oct 15, 2012 | NorStar M7310 Corded Phone

1 Answer

Hello i have a Panasonic KX-T7420 phone. how do i listen to the messages? thanks


Which ones? A Pana brand VM has an access code of 165. Your personal messages are in your box, the system messages (General Delivery Mailbox) are in mailbox 998. When you dial 165, you're automatically in your box. Mailbox 998 has a special access code that you dial and use to retrieve messages. We try to prevent messages from being dropped into the GDM, but it happens.

Carl

Apr 13, 2011 | Panasonic KX T7436 Corded Phone KX-T7436

1 Answer

My phone is Norstar M7324. I can't get voicemails. I have customers called and left voicemails but I can't receive them. I use Feature 981 and it tells me no messages everytime. Any advise? Thanks.


Maybe the callers are leaving messages in the General Delivery mailbox? From your phone, dial Feature 981, when it prompts you for a password, press the button under "OTHR", and you will be prompted for the log. (The log is the mailbox and password combination for a mailbox not assigned to your phone.) If you use 2-digit extensions, the General Delivery mailbox is #10, for 3-digit extensions, the mailbox number is #100, and etc. The default General Delivery mailbox password is "0000". So, using 2-digit ext's, the log would be 100000, then press # or OK and you can retrieve the messages. Write back if you need more help.

Mar 16, 2010 | NorStar M7324 Telephone

1 Answer

We have a norstar m7310 and the mailbox is locked due to too many failed password attempts. I did log into the System administration and reset the password to that mailbox and it is still locked. How do I...


When you reset the password, it goes back to the default of "0000". When you try to log into that mailbox the next time, it will prompt you to change the password. Hope this helps!

Oct 21, 2009 | NorStar M7310 Corded Phone

1 Answer

Cannot Reset Password


feature 983 ... password 12000 or 1020000 generally. Hit mail box. enter mailbox #, reset password.

Sep 11, 2008 | NorStar M7324 Telephone

2 Answers

Retrieve deleted message


We recently connected with a different phone company and our cordless has a message on it. How can I retrieve it? I have lost directions

Aug 23, 2008 | AT&T 2256 Cordless Phone

1 Answer

Norstar M7208 telephone


This could be because you have several mailboxes/extensions set up. We've had the same problem in our office.

As a result, from the phone that reads "Messages for you" you can find out which mailbox is attached to the phone.

1. Press "Feature"
The display will read: "Set: ???"

The numbers shown in place of the question mark will be the numbers to the mailbox attached to the phone.

2. Press "Feature"
Enter 981 for voice mail access

The display will read "Login: "
Enter the numbers from the previous action, and if you don't know the password, attempt to use the default passwords of 0000 or 1234.

This worked at our office. I hope it works for you.

If not? We find the site http://nortstarsupport.com VERY helpful.

If you don't know the password, but have access to the system administrator login, you can reset the password for the set you are trying to retrieve messages.

Good luck

Jul 14, 2008 | NorStar Lands Phones

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