I have two fax lines; The first is designated for incoming and the second is designatied for outgoing. When we came back from the weekend both lines show as being in an idle state and we're not receiving any incoming faxes.....Has anyone seen this before ??
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When the incoming call goes off hook (the indicator lamp will be solid, not flashing), press the associated line button to see which extension, or device, answered the call. You can follow through from there.
may i request any one to kindly share a basic networki ng ideas in office...what else configuration,devices and how network should look like..etc:-....m not sure how my question really suits, but please help me by answering..
First thing, the Call Pilot is your voicemail, not your telephone system. Your telephone system is most likely a Norstar CICs unit.
If the lines(trunks) are analog, it is the local telco provider that is handing out your caller ID.
Outgoing caller ID is not one of the features of the system for analog circuits. If you were running a PRI or BRI, then the system can hand out the caller ID. I would ask your telco provider to check the outgoing caller ID once again.
Once I had a problem with Ethernet auto negotiation, fax-es and AS5300. all links in fax IP path had to be set to fixed configuration (ex. 100 Mbps full-duplex).
Cisco equipment could not autonegotiate link speed by itself (VG248, C3550 and AS5350), so it tried every few seconds to re-negotiate ethernet link speed, and those extra packets broke fax transmision over IP. Voice worked OK, at the same time.
I am imagining that you already looked up 'fax' on Wikipedia.com and since this is a technical support site I will get right to brass tacks. You must have a modem. Go to Start> Control Panel>Printers and choose 'Add a printer'. A fax connection is essentially just another printer. Sorry if I got too wordy on you. Steve