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These generators have a GFI outlet on them, and they do fail. I would suggest you check all output circuits and see if you have any output. If so, pull the GFI and see if it is getting power to the outlet. If so, replace the outlet.
Some manufacturers tend to fudge the numbers and throw around the 'peak' output power as continuous and it isn't.
Peak (or surge) is the power a generator will handle as starting current (for example) for a motor and can be 120-140% of the actual continuous power.
Check you owner's manual, find the detailed specs which will normally contain the maximum continuous current rating.
If it is listed separately for 120 and 220 (240) volts look for separate current ratings for each output.
By multiplying the current(s) times the output voltages you can find the total resistive output into a purely resistive load such as an electric heater.
For example: 120VAC X 20 A=2400 watts.
If other outputs are available such as 220VAC, multiply its current rating: 10A. or 2200 watts
Adding those two results 2400 2200=4600 watts will give you the rated power of a unit.
You can also recognize stupid power claims if the engine's horsepower is given.
One (US) HP = ~746 watts.
Since no generator is 100% efficient, its a fair rule of thumb to guesstimate the available electrical power at ~70% of the engine's rating (although, this is often also wildly optimistic).
10 HP X .7= ~746 X 7 or a bit over 5,000 watts.
Try replacing the receptacle the 2 gang GFI unit can go bad, you need a 30 amp GFI female plug and can be bought at any hardware store, but be sure it is rated 30 amps on less, also try hitting the red reset button and the GFI button to reset.