Question about Philips GoGear SA178 MP3 Player

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I cant start my mp3 player

Today i got one problem in my go gear 4 gb while i was converting videos in to mp3 player using philips media converter then after i converted and i removed hardware from removable hardware and then when i switched on my mp3 player.then it was updating but it was not showing the main menu and later it was neither updating nor showing any removable hardware and now my mp3 player showing ok to disconnect .even then i removed from my pc.so pls tell me the solution

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  • ranke89 Dec 24, 2008

    hey there, i have the same problem. After disconnecting my 6 gb gogear from my computer it won't start. When i reset it, there are no files on it. Not even one. It is impossible to get music or whatever on it. If someone has any solution for it, PLEASE mail me under ranke_tobias@yahoo.de

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2 diff. problems, actually, disguised as 1:
hotroger - Your description has some holes in it - When you add large files, or a large number of files, to an mp3 player, it will stay stuck on updating for upwards of 30 minutes. The solution to that problem is to only give it a few songs or 1 movie at a time. So, for your player to say updating and not show the main menu sounds normal so far. What happened between the time when it was disconnected from the computer and when you replugged it into the computer? If you didn't let it finish updating, or turned the player off while it was updating, you frazzled that poor player's brain. Connect the player in the OFF position to the computer while holding in the volume + button (it is the arrow button in some of the newer GoGear's). Continue holding volume + (or arrow) for 5-15 seconds until a Window pops up on your computer saying Found New Hardware Wizard - it will half-cocked lead you to Repair your device using the Philips Device Manager. Once the Repair is complete, all your songs/videos will be erased but your player should work again.

ranke - You were trying to add files that were not in the proper format. Load only songs in mp3 format, and you will never have this problem again. Many of the newer Philips players are not DRM-compatible, and the songs you were trying to load probably had DRM protection.

-Tha Mp3 Doctor

Posted on Jan 03, 2009

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