Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

2 Answers

Creative zen extra 30 gb

Mp3 is currently in recovery mode clicked on reboot and nothing for two days Is there anything elese i can try without losing my files no backup at this point

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  • mbamvakais Nov 04, 2008

    Will not get out of recue mode.

    where can i get firmware

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2 Answers

From what i gather its a firmware issue..Creative dosnt care to fix

Posted on May 29, 2007

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Did you get a solution?

Posted on May 16, 2007

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2 Answers

Creative Zen Touch stuck in "recovery mode"


Hello,

Have you tried to load the firmware? First you'll need to download the firmware to your PC from Creative's website: Click here. After you've downloaded it, connect your Zen via USB to your PC and open the firmware icon, then click "Upgrade."

For more detailed instructions on how to troubleshoot your Zen, click here

Jun 03, 2008 | Creative Labs Zen Touch MP3 Player

2 Answers

I have a Creative Zen Micro MP3 Player.When it tries to start up it shows the copyright screen and then Creative logo ,then freezes and the back lighting goes off. I have tried starting in recovery mode. I...


You can reset your player if it exhibits any of the following symptoms.
  • Stops responding at the Creative or ZEN logo
  • Freezes or hangs at Building Library
  • Displays an error when it is not attached to a PC
  • The LCD display is blank
  • Does not power on at all.
For players with a removable battery, remove the battery and wait for 5 seconds, and then insert the battery again. For players with a built-in battery, push a pin-like object (for example, a straightened paper clip) into the reset hole, press gently and remove.
Some players have one reset hole as well as a built-in microphone. DO NOT insert any object into the microphone.
zen_20gb_reset1.jpg If the player continues to freeze or fail to respond after a player reset, it is possible that the music library or some files are corrupt. It will be necessary to boot your player into its recovery mode (rescue mode), "clean up" the music library to remove broken links, or format it.
For specific instructions on how to access the Recovery Mode of an MP3 player, please refer to Knowledge Base article SID 4794.
general_dap_im1.jpg It is recommended that you try these operations in the following sequence: reboot the player; clean up and reboot; format and reboot; and finally, reload the player's firmware.
  • Clean Up: It is the least destructive operation. It scans a player's hard disk and removes any invalid links from the music library. It does not affect music files themselves. It is recommended that you perform "Clean Up" first before formatting or reloading the player's firmware. It is recommended that you clean up regularly if you frequently transfer files between a PC and your player.
  • Format All: It is the same as a Windows format performed in a PC, and consequently all contents will be lost after a format.
  • Reload Firmware: Reloads the player's firmware (Operating System). It will also format the player. It requires the player be connected to a PC. Select this option ONLY if you have access to a PC and firmware available to install.
  • Reboot: Reboots the player. You can reboot the player after performing a clean-up or format, or reboot it without performing neither of them.
To update your player's firmware, please select the link below:
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool

Apr 15, 2008 | Audio Players & Recorders

Tip

What To Do If Your iPhone Or iTouch Won't Turn On


Try to reboot the iPod, just in case it has crashed
  1. Hold the top button and the home button for about ten seconds.
  2. A bug can stop the screen from displaying, sometimes you can reverse the problem by doing the reboot. If you still see nothing on the screen, try to plug the iPhone in to the computer and try the reboot method again.
If you are still unsuccessful in turning on the iPod, but the iPod shows up in iTunes, try restoring from iTunes to fix any bugs causing the issue
  1. Plug the iPod in to your PC, go into iTunes and click the iPod's icon on the left side of the screen.
  2. In the iPod Summary Screen, click on the restore button and agree to the prompt asking if you really want to restore the iPhone's software.
If you are still unsuccessful in turning on the iPod, but the iPod doesn't show up in iTunes, try putting the iPod into recovery mode
  1. You can put the iPod into recovery mode if it has a charged battery.
  2. Start by holding down the home button before connecting it to iTunes, then continue to hold the button until iTunes recognizes that the iPod's in recovery mode.
  3. Recovery mode allows you to perform a restore when you're when an iPod fails to turn on or display anything on the screen.

on Jul 16, 2010 | Audio Players & Recorders

2 Answers

Credit card size zen


Hi Lil

Sounds like you have tried all the obvious. The unit may have a terminal hardware problem or an unrecoverable firmware problem. I suggest that you return the unit to a dealer and see if there support guys can produce a cure for you. I am looking for any other things that you may try. Will post any for you soon

regards
Graeme

Feb 17, 2008 | Creative Labs Zen Digital Media Player

4 Answers

Recovery mode


If your Zen is in recovery mode, simply reboot it, and it should go back to its normal screen.

However, if you reboot it and it goes back into recovery mode again, that means there is some problem with your Zen--likely a hardware failure. It will need to be checked out by a technician.

Mar 23, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Bad Song caused screen to go blank!


move the button HOLD switch ON,to see orange.Hold down REC button and with the REc button holding down,connect the player to the computer.this is Recovery Mode.If your computer recougnize your plaer like 16mbFormat,everything is ok,in this case do as i say in the following text.(if it doesn't been recougnized by the computer...i can't help you)Go to START-PROGRAMS-ACCESORIES-NOTEPAD.IN the new text notepad,do not write anything,go to file-save as.In the box "Save as type" select "all files" and in the box "file name" write :sansa.fmt
Save the notepad file on desktop and copy it in your "16mbFormat"sansa player in recovery mode.16mbFormat is the name of your player in recovery mode wich you will find in My computer.Do not copy anything at there.like music or other files.after that disconect your player and enjoy.this is FORMAT in Recovery MOde.

Feb 14, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Nothing will show up ...


first connect your player and after windows has found it open your 'my computer' folder. if you see the player listed as a drive, right click on it and then click format. You will lose all data/songs but you can always reload them later from your music library. Make sure you use FAT format if windows gives you the option. after format is complete, disconnect the player and it should reboot. After that, you may need to go to the sandisk website and upgrade the firmware. Don't try reformatting from the website. it never seems to work.

Jul 23, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Problems with turning on


Sounds like it may be the index in your Music Library. Try going into Recovery Mode the routine way; remove battery(are they charged and good?), hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart/Reboot. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened

May 28, 2006 | Creative Labs Zen Micro MP3 Player

2 Answers

Frozen MP3 Player


There's a reset hole by the side of the player. Try reseting it. It can freeze sometimes, and fix itself after a while. no apparent reason. reset, run the battery down and recharge. Hope it helps. this is from the creative site: The recovery mode consists of these four operations. * Clean Up: It is the least destructive operation. It scans a player's hard disk and removes any invalid links from the music library. It does not affect music files themselves. It is recommended that you perform "Clean Up" first before formatting or reloading the player's firmware. It is recommended that you clean up regularly if you frequently transfer files between a PC and your player. * Format All: It is the same as a Windows format performed in a PC, and consequently all contents will be lost after a format. * Reload Firmware: Reloads the player's firmware (Operating System). It will also format the player. Note : It requires the player be connected to a PC that meets the player's minimum system requirement. Select this option ONLY if you have access to a PC and you have downloaded the necessary firmware to install. * Reboot: Reboots the player. You can reboot the player after performing a clean-up or format, or reboot it without performing neither of them. It is recommended that you try these operations in the following sequence: reboot the player; clean up and reboot; format and reboot; and finally, reload the player's firmware. If your player seems to stuck in the recovery (rescue) mode, you can try the "reboot" operation first, and format the player if necessary. If it fails to reboot, you will need to connect the player to a PC, and reinstall its firmware. For a detailed instructions on how to install a player's firmware, please refer to Updating the firmware on a Creative MP3 player, or refer to the Web Release note of the firmware download. Unlike other hard disk based players, Zen Neeon does not have a rescue mode. Though there is a Player Recovery Mode , it is for use when updating its firmware only. 1. Detach your player from your PC , and ensure that it is turned off. 2. Close all active applications (for example, Internet Explorer, Windows Explorer, or Windows Media Player etc), as well as background applications such as Norton anti-virus applications. 3. Download the latest device driver if you have not installed any drivers for your player. The file name is MStorage_PCDRV_LB_1_07_00_250.exe. 4. Double click on the file MStorage_PCDRV_LB_1_07_00_250 to install it. Follow the instructions on the screen. 5. Hold down the Play/Pause button while connecting the player to a PC's USB port. 6. When the Creative logo appears on its screen, release the Play/Pause button. The player is now in Player Recovery Mode.

May 19, 2006 | Creative Labs Zen Neeon MP3 Player

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