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Using hp scanjet 3970 Just loaded hp scanning software and the large install of the 3970 drivers. When I enter the program the scanner opens and scans te image on the tray. (I am trying to scan a slide) When I select "slides from TMA" I get the error message: "The hp imaging device could not be intialized. An error has occured communicating withthe device" It asks me to make sure everything is plugged in and working. We know that it is because of the initial scan when I open the application.

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Have you checked the cord from the scanner lid to the scanner base. if that doesn't work I would try uninstalling the scanner and then reinstalling it. It sounds like a problem with the twain driver for the scanner.

Posted on Jan 05, 2010

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1 Answer

My hp scanjet 3970 wont work on my windows 7


I have win 7 & it works....I don't use any hp software, just plug it in
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I changed my Pc and I don t have an install cd for my hp scanjet 3970.Ca you help me?


Hello,
Here you are:
http://www.driverstock.com/download-HP-3970-driver/10-7-4669/index.html

Ok be sure to select the coresponding windows and type the security code accordingly.

Good luck

Uttam

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HP scanjet 3970will not operated with vista o/s,


Decided I would be spending more time and effort than this scanner was worth. I went and purchased an Epsom. My plan is to rid my house of everything HP. They are not the company they were for so many years, must be the cost accountants are running the show.

Oct 31, 2009 | HP ScanJet 3970 Flatbed Scanner

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Hp scanjet 3970 will not scan slides with Vista


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Sep 19, 2009 | HP ScanJet 3970 Flatbed Scanner

1 Answer

HP Scanner 3970 will not scan slides



If the reason for trying to use the software is nothing more than to have a photo editor / cropper / etc... buy a different program!

My experience with HP has been great, except for the fact that their software is ridiculously large, and filled with fairly useless add-ons. I have used various imaging software/photo editing software for many years, but rarely ever that of the scanner's manufacturer because of functionality. If you want a decent program, check cnet.com, under downloads... you can find wither freeware or introductory software that rivals most basic manufacturer's products!

Aug 27, 2009 | HP ScanJet 3970 Flatbed Scanner

1 Answer

Hp scanjet 3970 won't scan, but passes hardware tests


Sometimes the best thing to do is to start from the beginning. If you find that your OS is not listed, we should look at another avenue to resolve this issue.

Completely un-install your scanner. Then restart your computer. Re-install the software for this scanner. Try the following link to get your specific OS drivers that are needed.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01275876&jumpid=ot_recdoc/bps03297/en_us/c01275876/loc:4&custom_solutionid=rd_bps03297&lc=en&dlc=en&cc=us&lang=en&product=73497

Follow this link to get specific installation tips for your scanner:

http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&prodTypeId=15179&prodSeriesId=298547&taskId=115

Please let me know what happens and thank you, Binary Bob

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since This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. some features may no longer be available when using this basic driver.feature driver for Windows Vista or Windows XP Professional x64 . You can upgrade to an HP product or driver that is fully compatible with Windows Vista or Windows XP Professional x64 that will support the additional features

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15179&prodSeriesId=298547&prodNameId=298549&
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you need to download the drivers on another computer and transfer by CD to the cmoputer you are tying to use. It seems that the computer that you are trying to download on is a goverment computer and its policy is not allowing that.

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