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Using hp scanjet 3970 Just loaded hp scanning software and the large install of the 3970 drivers. When I enter the program the scanner opens and scans te image on the tray. (I am trying to scan a slide) When I select "slides from TMA" I get the error message: "The hp imaging device could not be intialized. An error has occured communicating withthe device" It asks me to make sure everything is plugged in and working. We know that it is because of the initial scan when I open the application.

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Have you checked the cord from the scanner lid to the scanner base. if that doesn't work I would try uninstalling the scanner and then reinstalling it. It sounds like a problem with the twain driver for the scanner.

Posted on Jan 05, 2010

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I bought a new hp computer with Windows 7 OS. My hp Officejet 7310 now will not scan. The HP Solution Center that was downloaded with the HP Officejet All-in-One series Windows 7 driver disc (new, just...


A full feature software and driver package for Windows 7 is not available for your product. However, the Windows 7 operating system installed on your computer contains a basic driver solution for your product. With the basic driver, some of the advanced product features are not available. You can print from a software program, and import and view images on a memory card, if your product has a memory card slot. With this basic driver, the buttons on the product do not function and some of the advanced product features are not available. How to Scan a Document in Windows 7 By Greg Harvey The Windows Fax and Scan utility enables you to scan documents and pictures. Before you can scan documents and pictures, you must have a scanner installed on your computer. Your scanner must be listed in the Devices section of the Devices and Printers Control Panel window.

To check to see if your scanner is properly installed, open the Device Stage. Choose Start?Devices and Printers. If Windows doesn't automatically find your scanner, you can manually add it in the Devices and Printers window by clicking the Add a Device button in the toolbar and following the wizard's commands.

  1. Choose Start?All Programs?Windows Fax and Scan.

    Windows 7 opens the Windows Fax and Scan window.

  2. Click the Scan button in the Navigation pane, then click the New Scan button on the toolbar.

    The New Scan dialog box for your scanner opens.

  3. Use the settings on the right to describe your scan.

    By letting the computer know what you're scanning, its color profile, and the type of file you plan to create, you enable Windows Fax and Scan to create the highest quality scan.

  4. Click the Preview button to see what your document will look like.

    Make any last minute changes.

  5. If you're happy with the preview, click the Scan button.

    Windows scans the document and presents you with an image of your document.

  6. Click the Save As button and complete the necessary information.

    Enter the filename, the type of graphics file you want saved, and then click the Save button.

To automatically forward the document you've just scanned as an attachment to a new fax message, click the Forward as Fax button.

The scan feature in the Windows Fax and Scan utility is set primarily to scan text documents. If you want to scan a photograph or other graphic, you're better off doing that directly within the Windows Live Photo Gallery.


Read more: http://www.dummies.com/how-to/content/how-to-scan-a-document-in-windows-7.html#ixzz15JFYWJQ1

Nov 15, 2010 | PC Desktops

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Windows 7 and HP scanjet 8250, 8200, 8270; front panel buttons and searchable...


How to install a HP scanjet 8250 in windows 7 with full features like double side scans and searchable PDF creator.

The basic driver automatically installs with windows 7.
The basic driver lets you scan one page at a time and does not let you do advanced options like double side and creating searchable PDF's.
HP has a software package listed for the HP 8270 scanjet that works properly with the 8250 scanner. I would assume that any scanner in the 8200 series would work with this software.
For full scanning features, I installed the HP photoshop essentials and the HP solution center. Find the download here, on HP's web site.... http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1118286&prodTypeId=15179&prodSeriesId=1118292&swLang=8&taskId=135&swEnvOID=4062
Click on the software link .."HP scanjet Full Feature Software and Driver"
After the install run the setup and follow the directions,
After the install, the front panel buttons on the scanner should now work. You should also be able to create PDF's(searchable) with the one touch of the scanner button.

on Jan 28, 2010 | PC Desktops

1 Answer

How can I get my HP all in one to scan? it's not doing anything but it is installed


Check "My Computer" and see if the scanner icon is listed. If it isn't then check the Device manager to see if the device is listed and it has the drivers installed. If all is well, open a program like Microsoft Word and see if you can scan a document with that application. You should find this around the pull down menus. Usually, HP has their own application to perform scans as well. Did you install their program?

Oct 25, 2010 | PC Desktops

2 Answers

I have an hp scan jet 4470c and unable to find instructions for using. Is there any way to get a manual for this model?


Hi,
The link for on how to use the scanner is given below

How to instructions

In case you need furthur help ,feel free to ask.

Thanks for using Fixya
Proton

Sep 03, 2010 | PC Desktops

1 Answer

Attempt to scan, screen states


This error occurs because the HP scanner can not communicate with your computer and thus won't scan. In most cases this is simply because you don't have all of the necessary drivers installed.
  1. Insert the software CD into your CD ROM drive. The software installer should automatically start
  2. Install the software and restart your computer when prompted
  3. Try to Scan using the Scan To or Start Scan buttons on your printer

Jan 13, 2010 | PC Desktops

1 Answer

I need a scanner that will scan 10X14 pictures


Hi,
I found some scanners for you listed below but,
You can also scan large pictures in sections, and then use a program like STITCHES. Basically you scan it in quarter sections and then create a working board in your photo program and then you copy and paste each section into that board and line up the edges.
This is what most people do rather than buy a very expensive large format scanner.

Some large companies also have large scanners for maps etc. If you know someone who works for a very large company or one that does surveying etc. They may do this favor for you.
Though copy stores may have the size you need, copywrite issues will be asked about.

Here is the list.
large format scanners http://www.microtekusa.com/lf.html

Microtek ScanMaker 9800XL Scanner
Price: $1,038.31, 12-by-17-inch tabloid size bed

Mustek Scan Express A3 1200 Pro USB Large Format Scanner
$154.69media_size_maximum: A3 (11.7 in x 16.5 in)

http://www.contex.com/english/scanners/sd_series_scanners.aspx
Maximum Scan Width 44in.

http://www.xerox.com/digital-printing/large-format-printers/large-format-scanners/enus.html
Input Size:Min: 4.5" x 5.5" Max: 42" x 100'

Thank you and good luck.





Oct 25, 2008 | HP PC Desktops

1 Answer

I have new Hp photosmart C4385 all in one scanner, printer, copies. The printer was initially onstalled. Working w/ wireless HP pavillion. It print & copies fine. Scan does not work. When I enter...


I had a similar problem recently... You have to actually install the scanner software. You probably only installed the print drivers, but not the scanner software. If you don't have the CD handy, go to www.hp.com/#Support. In step one select "Download drivers and software (and firmware)". In step 2 enter your model number (photosmart C4385) and then press "go". It will lead you to a page to select your operating system. Follow that link to download the entire CD (large file).

When you are installing the software, make sure to install the scanner software too.

John Lox

Apr 14, 2008 | PC Desktops

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