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Tried unsuccessfully to remedy disc problem, most do not play It does not recognize disc are there (NO DISC) message is dis- played. Could it need some sort of cleaner as acetone? RCA Mod # 9345, 3 disc player

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That means that the lens must be cleaned or replaced.

If you use acetone on the lens, you will damage it.

First tru cleaning the lens by using a lens cleaner cd a couple of times.

If that does not work, you need to use Isopropyl Alcohol directly on the lens.

If not even Isopropyl Alcohol worked, then you need to have the lens pickup replaced.

Posted on Dec 20, 2008

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Posted on Jan 02, 2017

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The disc is unreadable but dosent say clean disc or anything


"Unable to read the disc" or "Disc could not be read" MessagesIf you are getting one of the above error messages:
  • This message can display if you eject a disc during game play. If this is when the message displayed, make sure that you return to the Wii Menu before changing discs if you wish to play a different game.
  • If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.
  • Ensure that you are properly loading a Game Disc. insertdisccorrect.gif
    • If your console is placed vertically, the disc label will face to the right.
    • If your console is placed horizontally, the disc label will face upwards

  • Check our list of specific game issues to see if there is a known issue with that particular title.
  • If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures (click here).
If the above information did not resolve the issue or it is happening with most or all of your games, a repair is necessary. Please note: So that our technicians are able to duplicate the issue, please include at least one sample game disc that causes this message to appear when played. Click here to set up a repair.

Jan 23, 2011 | Video Game Consoles & Games

2 Answers

Won't recognize the disc as a game... how do we fix this? Its a brand new Wii game.


Check the bottom of the Game Disc (the side without any labels or writing) for any dirt or damage (such as cracks, scratches, etc.).



If the games look significantly damaged, such as with scratches or cracks, it will need to be replaced.



If the game looks dirty (fingerprints, smudges), try cleaning the Game Discs. If the problem persists, the Game Discs will need to be replaced. or Click here to download repair guide

Dec 22, 2010 | Nintendo Wii Console

1 Answer

When we insert game discs in our wii, it will let us play for about 2 minutes, then give us a message that reads, "disc cannot be read, please refer to wii ooperations manual." I ordered the wii...


Check to see if there are any scratches on the disc. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating "Disc Read Error" or something to that effect. With some scratched discs, the data cannot be read and the game console may not even recognize the discs at all, giving you error messages etc. Best remedy for starters, is to try clean the discs and make sure there are no smudges or dirt marks left on the play-side of the discs. If there are any scratches on the discs, they will need repairing.


Most Game Discs, DVD's and CD's can be fixed quite easily back to "As Good As New Condition". Some home remedies or cheap repair kits may help with some light marks or very light scratches on some discs, but a professional disc repair service is usually required to repair any discs with anything more than very light scratches.


For further help on disc repairs, visit:

www.discREPAIR.ie Get Scratched Discs Repaired Back to "As Good As New Condition".

Check the "More Info" & "FAQ" Sections for further details on game disc repairs and related matters.

If you tried some home remedies and they have not worked, try sending the disc off for repair. Contact the site above for advice on repair and shipping.


Hope this Helps!!!

Dec 06, 2010 | Nintendo Wii Console

2 Answers

Disc won't play


As the Wii uses discs that can be scratched, dirty, or otherwise damaged -- it's important to first check the disc.

Look for fingerprints or other smudge marks. If you have dirty marks on the disc, you can wash it off with regular dish soap and water. Not too much soap though. Make sure you dry it off with something very soft [like a microfiber cloth] before you put it back into your Wii.

Second -- scratches will stop a disc from playing... or the disc will play until it gets to the scrached section then give you an error. Check and make sure there are not too many -- or deep scraches.

If a scratched game won't play through but other games play just fine -- chances are the disc is bad. However, if nothing is playing through on your Wii, not even a new game, there is a problem with the Wii's DVD drive. There is a laser in the drive that reads discs -- and many other moving parts in there. The following website sells the Wii DVD drives. It's not too difficult to replace yourself:

http://store.richspsxparts.com/wiiredvddr.html

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Sep 06, 2010 | Nintendo Rock Band for Wii

2 Answers

Wont read game discs


Hi. Try Cleaning the lens using a q-tip and alcohol. Is there any error message appeared on the screen?

Sep 04, 2010 | Nintendo Wii Console

2 Answers

Fifa 09 football problem. telling me to clean disc as it is unreadable i am cleaning the disc and restarting the console but it keeps telling me to clean the disc.


One common problem that video game players have all the time are scratched discs. A helpful way around buying a brand new game or a disc scratch remover, is to first:
a.) Borrow the same version of the game from a friend
OR
b.) Rent the same version of the game from a store
Now, take the unscratched disc, and install it to your hard drive.
And lastly, now you can put in the scratched disc and go to "Game Library", choose the game, and select "Play from Hard drive."
The reason this trick works, is because when you play your disc from the hard drive, it uses minimal memory from the disc itself.
NOTE: Installing a disc to your hard drive does NOT replace having to put in the game to play it.
You still need a copy of the game in order to run it from your hard drive. I believe this is some security feature so people don't go around copying the games and not buying them.
Also, I would NOT install the scratched disc to your hard drive, for this will not help your problem at all.

Jan 23, 2010 | EA Sports Video Game Consoles & Games

2 Answers

Call of duty 4 modern warfare disc plays in single player mode, but system stops and says disc unreadable clean disc with cloth then restart the system. i did that still doesn't work


I had a game that was scratched and didn't work so I found the softest fingernail buffer thing my sister had. Take it and make sure it feels like the face of a id card, not ruff at all , make sure to hold it against the disc so the middle of the nail file(no-edges) is the only thing touching, buff the disc vertically until scratches are less visible, clean of any dust and it should work. Or you can pay for a disk tool or service. Do not use this on blue-ray discs it will erase media.

Jan 04, 2010 | Video Game Consoles & Games

1 Answer

Playing new fifa2010 on x boxx 360. working ok and then froze stating ''clean with soft cloth'' tried this but unsuccessful


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render the game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error”. Best remedy for starters is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally rerquired to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs or to get discs professionally repaired, visit:

www.discREPAIR.ie

Check the More Info Section & FAQ section for more details on disc repairs.


Send your discs off to this Disc Repair Service and the discs shall be sent back as good as new.

Dec 26, 2009 | Video Game Consoles & Games

1 Answer

Dr787t won't play disc. Player won't recognize


You can try to stop this by dis-assembling the unit to gain access to the laser and you can clean the laser using a cotton bud or cue tip, if that doesnt solve the issue, what you can do is with the case off, put in a dvd and see if it spins, and also note if the laser is lighting up, if it isnt lighting up or if the disc isnt spinning you may need to replace the dvd loader of the unit.
If the laser doesnt light up and the disc doesnt spin its possible you may need to replace the MPEG Printed Circuit Board which you will fing attatched to to the dvd loader via small ribbon cables, be carefull when removing these if you need to remove them or a seriens of small plugs. I hope this helps. Good Luck.

Dec 06, 2009 | LG DR787T DVD Recorder

2 Answers

Xbox 360 disc drive problems.


Hi there,

There could be a couple of causes, and there could be a couple of solutions. The solutions may not be too fun though.

First possible problem:

1. Your discs could be scratched. If that's the case, clean them off as best you can with a soft cloth and all that. If that's not the case......

2. It could be that your disc drive is messed up.

If 1. didn't solve your problem, than here are some possible solutions.

1. Your lens could be dirty, in which case you can try a lens cleaner (probably not the problem)

2. For many with this problem, formatting their hard drive (yes their hard drive, not disc tray) solves the problem. Unfortunately that's a major bummer because you'll lose everything on the drive.

3. If you're brave enough to go through the second one and it still doesn't solve it, you're going to have to send it in for repairs cause it looks like the disc tray is going kaput.

As a side note, for those rare occasions when you do get it to work, try installing the game(s) to your hard drive, this way it won't be so reliant on the disc.

Best of luck man :)

Nov 29, 2009 | Microsoft Xbox 360 Console

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